1. Current System(s):
What electronic access control system(s) do you currently have in place? Please include manufacturer of control unit & model (e.g. SALTO, PAXTON, ASSA)
In response to questions 1 – 3, this information is exempt from disclosure under Section 31(1) of the Freedom of Information Act 2000 (Prevention or Detection of Crime).
Devon County Council can confirm the requested information is held; however, the Council considers that disclosure of the information you have requested would be likely to reveal information that could be used to compromise the security of the Council’s estate. Releasing this information would therefore increase the chances of the Council becoming the victim of a breach of security and being exposed to a greater risk of criminal activity.
The Council has considered the public interest in releasing this information and recognises there is a public interest in openness and transparency. However, there is a stronger public interest in the Council maintaining the security and integrity of its security systems and estate and avoiding circumstances which might lead to the council’s estate being exposed to a greater risk of crime. We also feel that there is a strong public interest in protecting the Council’s estate and therefore avoiding the considerable public expense that would be incurred dealing with crime. Therefore, the balance of public interest weighs in favour of withholding this information from disclosure.
2. Access-Controlled Doors:
How many doors across all of your sites have access control systems installed? How many per each site?
See response to question 1.
3. Access Control Types:
Please provide a detailed breakdown of the different types of access control hardware in place (e.g., magnetic lock doors, paxton p50 door readers, electric strike doors, battery-operated electronic handle sets, battery-operated electronic cylinders, etc.).
See response to question 1.
4. System Age:
When was your current access control system installed? Which company installed it?
The Corporate system was installed between 2019 and 2020 following a tender exercise which FullStop Fire and Security were successful in winning.
5. System Integration:
Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management, CCTV and/or fire/security alarm systems)? If so, which system(s) is it integrated with?
None
6. Supplier Information:
a) What are the names of the suppliers of your existing access control system?
Full Stop Fire and Security
b) Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors? If not, where do you purchase these from?
Various. Sometimes via the current maintainer, sometimes direct from ID badge suppliers.
7. Manufacturer and Models:
a) What manufacturer and model of hardware, cards and fobs do you use for your access control system? Please provide specific details of each of the exact manufacturer/model of equipment; card(s)/fob(s) that you use at each site (e.g. Paxton 692-052 Net2 Proximity ISO Cards Pack of 500 SKU: AC-PAX-692-052)
This information is exempt from disclosure under Section 31(1) of the Freedom of Information Act 2000 (Prevention or Detection of Crime).
Devon County Council can confirm the requested information is held; however, the Council considers that disclosure of the information you have requested would be likely to reveal information that could be used to compromise the security of the Council’s estate. Releasing this information would therefore increase the chances of the Council becoming the victim of a breach of security and being exposed to a greater risk of criminal activity. The Council has considered the public interest in releasing this information and recognises there is a public interest in openness and transparency. However, there is a stronger public interest in the Council maintaining the security and integrity of its security systems and estate and avoiding circumstances which might lead to the council’s estate being exposed to a greater risk of crime. We also feel that there is a strong public interest in protecting the Council’s estate and therefore avoiding the considerable public expense that would be incurred dealing with crime. Therefore, the balance of public interest weighs in favour of withholding this information from disclosure.
b) together with the ongoing cost for fobs/cards (including VAT) each month/year.
The printing costs are approximately £500.00 per annum; the cards were £8800 for the last purchase.
8. Management Software:
What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro)
Usage and Distribution Details:
This information is exempt from disclosure under Section 31(1) of the Freedom of Information Act 2000 (Prevention or Detection of Crime).
Devon County Council can confirm the requested information is held; however, the Council considers that disclosure of the information you have requested would be likely to reveal information that could be used to compromise the security of the Council’s estate. Releasing this information would therefore increase the chances of the Council becoming the victim of a breach of security and being exposed to a greater risk of criminal activity.
The Council has considered the public interest in releasing this information and recognises there is a public interest in openness and transparency. However, there is a stronger public interest in the Council maintaining the security and integrity of its security systems and estate and avoiding circumstances which might lead to the council’s estate being exposed to a greater risk of crime. We also feel that there is a strong public interest in protecting the Council’s estate and therefore avoiding the considerable public expense that would be incurred dealing with crime. Therefore, the balance of public interest weighs in favour of withholding this information from disclosure.
9. Consumable Usage:
Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum.
Approximately 1500 cards are made per annum.
10. User Information:
How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building.
Maintenance and Support:
It is not possible to provide a breakdown by site as the system as cardholders are not linked to site access. They are corporately setup on the system. We estimate there are around 4000 cardholders. It is not possible to provide an accurate number as the system is currently being cleansed of cardholders that have left the organisation.
11. Management and Contact Information:
Who manages your site’s access control system? Please provide a name, direct email address and direct telephone number / extension for this contact.
This information is exempt from disclosure under Section 40(2) of the Freedom of Information Act 2000 (Personal Data).
Devon County Council can confirm the requested information is held; however, the Council cannot disclose personal information if releasing it would contravene any of the provisions in the Data Protection Act 2018. In this instance release of this information would contravene the first data protection principle and therefore the information is withheld.
12. Support/Maintenance Contracts:
Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire?
Yes. The contract was awarded in January 2019 for 4 years with an option to extend for 3 x 24 month extensions.
13. Future Plans/Planned Changes:
What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years?
The system will continue to be maintained and upgraded as security and IT security requires. The Council’s estate is flexible with buildings being opened and closed all the time and the system will be expanded to cater for this as necessary.