A358, Greghams Farm and Tytherleigh Arms, EX13 7BB

Requests refer to the stretch of the A358 in EX13 7BB between Greghams Farm and the Tytherleigh Arms, Tytherleigh.

Timeline is from 01st June 2015 to 27th July 2021.
1. Highway Surface Maintenance

Dates of routine and non-routine inspections and maintenance carried out?

What records are there of all inspections and maintenance as filed by those who carried out the above inspections or maintenance?

In response to both queries, the reports which include safety inspections and defects identified by customers can be seen via the link below

Inspection reports

We do not undertake non-routine inspections.

How were these inspections/maintenance carried out?

Inspections were driven in a vehicle

How many people were involved in the inspections/maintenance?

Normally the inspections are carried out by 2 people but from March 2020 until July/August 2020 it was only 1 person. This was due to Covid-19 restrictions and the need to protect employees

Were photographs taken and if yes, please supply copies of them.

We do not hold this information

What tests were carried out?

We do not hold this information

In the case of maintenance or works carried out, was the work re-inspected and how soon after work was completed? 

What was identified during the re-inspection?

Records of proposed remedial actions by the person re-inspecting. 
Were the remedial actions carried out? 
When were any remedial actions inspected? 

We do not hold this information concerning any re-inspections

Qualifications required of the person inspecting and re-inspecting the works and were they met by him/her?

This information is available online on our Highway Safety Policy

What is the Policy on prioritisation of repairs to the road?

This information is available online on our Highway Safety Policy

What is the policy on clearing or cleaning of the road including disposal of detritus following clearing or cleaning of the road?

General street cleansing is the responsibility of District Councils. The County Council undertake some programmed cleaning on Primary Salting Routes as required to aid drainage..
Bulk road sweeping order raised in 2019, 2020 and 2021 including A358 from Tesco roundabout Axminster to Somerset border.
Disposal of detritus is in accordance with environmental regulations at licensed facilities

Details of complaints relating to the road surface.

Details of correspondence, verbal in person or on the phone, email or written from members of the public and public services (police, fire or ambulance) regarding the road surface.

In response to both these queries, all enquiries and complaints can be seen via the link below:

Customer enquiries

Details of member of the public and Devon County Council staff have been redacted as this is their personal information which is exempt from disclosure pursuant to s.40 (2) of the Freedom of Information Act 2000.

2. Highway Verges

Dates of routine and non-routine inspections and maintenance carried out? 

What records are there of all inspections and maintenance as filed by those who carried out the above inspections or maintenance?

This information is available in the inspections reports provided in response to question 1.

How were these inspections/maintenance carried out? 
How many people were involved in the inspections/maintenance? 
Were photographs taken and if yes, please supply copies of them. 
What tests were carried out? 
In the case of maintenance or works carried out, was the work re-inspected and how soon after work was completed? 
What was identified during the re-inspection? 
Records of proposed remedial actions by the person re-inspecting. 
Were the remedial actions carried out? 
When were any remedial actions inspected? 
Qualifications required of the person inspecting and re-inspecting the works and were they met by him/her? 
What is the Policy on prioritisation of repairs to the verges? 
What is the policy on clearing or cleaning of the verges including disposal of detritus following clearing or cleaning of the verges? 

In response to all of these questions, please see our responses to the identical questions under questions 1 above.

Details of correspondence including complaints, verbal in person or on the phone, email or written from members of the public and public services (police, fire or ambulance) regarding the verges

This information is available in the customer enquiries information provided in response to question 1 above.

3. Highway Drainage
Dates of routine and non-routine inspections and maintenance carried out?

See details in the inspection reports provided in response to question above which includes safety inspections and defects identified by customers.

In addition, road drainage gullies are inspected and cleaned annually.

Recorded dates for A358:-
28th-29th April 2020
17th June 2019
25th July 2018
24th-27th Nov 2017
11th July 2016
22nd-23rd June 2015
We do not undertake non-routine inspections.

Further, works to fit a new gully and enlarge 2 existing gully gratings and frames, o/s Whitehall Cottages EX13 7BA, were completed 27th Feb 2017.

What records are there of all inspections and maintenance as filed by those who carried out the above inspections or maintenance?

This information is available in the inspections report provided in response to question 1 above.

How were these inspections/maintenance carried out? 
How many people were involved in the inspections/maintenance? 
Were photographs taken and if yes, please supply copies of them. 
What tests were carried out? 
In the case of maintenance or works carried out, was the work re-inspected and how soon after work was completed? 
What was identified during the re-inspection?
Records of proposed remedial actions by the person re-inspecting. 
Were the remedial actions carried out? 
When were any remedial actions re-inspected? 
Qualifications required of the person inspecting and re-inspecting the works and were they met by him/her? 

In response to all of these questions, please see the responses provided to the identical questions in question 1 above.

What is the Policy on prioritisation of road drainage repairs?

The priority drainage table can be seen via the link below:

Priority Drainage Table

What is the policy on clearing or cleaning of the drains and area around drains including disposal of detritus following clearing or cleaning the road drains?

This can be seen online at : Managing the network: flooding and damage
Further, waste and arisings are disposed of in accordance with environmental regulations using licensed facilities.

Details of correspondence including complaints, verbal in person or on the phone, email or written from members of the public and public services (police, fire or ambulance regarding the road drainage including vehicle, house, personal effects damage and flood risk.

This  can be seen in the enquiries information provided in response to question 1 above.

4. Number and dates of complaints from the general public or other public bodies (police/fire/ambulance service) regarding condition of the road from Axminster to the border with Somerset regarding verges, drainage and flooding issues on this stretch of road. What actions were taken with dates and outcome? 

This  can be seen in the enquiries information provided in response to question 1 above.

Are any plans in action to improve the road drainage? If yes, then what will be done and when?

There are no current planned schemes