1) How many of your authority’s customers are currently in receipt of a direct payment for Care Act services?
As of 28th July 2024, 1854 clients were in receipt of authority-funded Adult Direct Payments.
2) What was the combined value of all Care Act budgets (Adult and Children’s) delivered through direct payments made in 2023 and 2022?
2022/23: £33.979 million (Adult)
2023/24: £32.580 million (Adult)
Devon County Council does not hold information relation to children, as the Care Act relates to adults only.
3) What is the median amount of a gross direct payment made on behalf of your organisation?
£87.12 (Adult).
4) How frequently are direct payments made (i.e., weekly, fortnightly, 28 days or calendar month)?
4-weekly for adults (28 days).
5) How many of your direct payment clients receive their payment into a prepaid card or managed account?
Pre-paid cards (Adult) – 1850
Adult managed accounts:
Payroll only (Children’s) – 106
Payroll only (Adult) – 195
Financial support (Adult) – 518
Financial support (Children’s) – 16
Financial support and Payroll (Adult) – 309
Financial support and Payroll (Children’s) – 58
6) Does your authority use prepaid cards to disburse funds to other people (i.e., asylum seekers, refugees, homeless).
Yes.
7) What is the applicable contract length with these providers and when do these arrangements come up for renewal?
The pre-paid card contract expiry date is 28th February 2025.
8) In relation to Question 6, please provide a breakdown of the median amount, recipient category, frequency of funds disbursed and the total value of funds made in 2023 and 2022?
Devon County Council does not hold this information.