In response to a previous request you published this information in your disclosure log Fostering Complaints
Can you please advise for each year of this data, or overall if that isn’t possible:
1. How many complaints were resolved at stages 1 to 3 of your complaints procedure?
2020
Stage 1 – 7 complaints
Stage 2 – 1
Stage 3 – 1
2021
Stage 1 – 8 complaints
Stage 2 – 1 complaint
Stage 3 – 0
2022
Stage 1 – 2 complaints
Stage 2 – 1 complaints
Stage 3 – 0
2023
Stage 1 – 13 complaints
Stage 2 – 0
Stage 3 – 0
2024
Stage 1 – 8
Stage 2 – 4
Stage 3 – 0
2. Did any result in legal action against the council?
No
3. For those that did result in legal action, did the council lose the action?
Not applicable.