Pothole repair contractors

Please provide the following information for each financial year from 2019/20 to 2023/24:

1) The name of contractors/companies you have contracts with to undertake pothole repair work.

Milestone Infrastructure Limited (MIL) since April 2021. Prior to this, Skanska Infrastructure Ltd.

2) The value of the contract between you and each above contractor/company over last three years for pothole repair work, broken down by year.

Devon County Council does not hold expenditure information relating specifically to potholes. Expenditure on potholes is included within the total expenditure on Highway Safety Defect repairs, which is set out below:

2021/22 £6,279,546.11
2022/23 £7,276.074.47
2023/24 £7,923,113.72

3) The number of instances where each contractor has repaired a pothole, or had a subcontractor repair a pothole.

2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24
April 3489 9782 3741 6505 3904 2984 4631
May 4329 6339 3344 4764 4248 3499 4183
June 3293 5120 3713 5179 5743 2949 3739
July 3148 5225 2719 4040 4301 2766 3470
August 3352 4423 2041 3071 3845 2344 3781
September 2831 3378 2745 3297 2874 2133 3650
October 3750 3137 3013 2465 2545 1478 2808
November 4316 3434 3931 3349 2697 2654 4875
December 3766 3533 3393 2465 2723 2434 3550
January 7408 5770 6694 5181 3494 7376 5561
February 7687 5121 5269 5619 2973 4308 6888
March 8523 6706 7884 6190 4920 4888 6706

Information is not held on whether our contractor has repaired a pothole using their own workforce or used a subcontractor.

4) The number of instances when you required above referenced contractors to remediate poor pothole repair work carried out by their contractors in the past three years.

The recorded number of orders for remedial work, accepted and completed by the contractor, in each financial year are:

Year Audits Completed by DCC Remedials undertaken at MIL’s cost
2021/22 Not recorded 4*
2022/23 1098 46
2023/24 928 35

*Specific recording of remedial work started early in 2022.

5) The amount of money you have claimed back from each above contractor/company over the last three years because of pothole remediation/poor quality repair work, broken down by year.

Nil. Under our contract, the contractor must undertake remedial work at their own cost, or extend the warranty period.

6) The number of instances where above referenced contractors/companies have had to repair their own pothole repair work (or pothole repair work undertaken by another contractor/company) within six months of the date of carrying out the original pothole repair work, for the past three years, broken down by year.

The recorded numbers of orders for remedial work within 6 months of completion of the original order are:

2021/22 No records held*
2022/23 44
2023/24 23

*Specific recording of remedial work started early in 2022.