Number of Claims For Pothole Damage

Please can I request the following information?
a) the specific number of claims the Highways Services Team are dealing with regarding pot hole damage;

From 01/01/2024 to 31/03/2024 we have received 642 pothole claims.

b) the size of the workforce processing the claims;

There are the equivalent of 4.5 full time people processing the initial claim forms received and assessing claims in our insurance section.

c) how many claims have been closed since January 1st 2024;

170 claims have been closed since January.

d) optional: what additional steps they are taking to process the claims as quickly as possible.

We are endeavouring to process claims as quickly as possible but do not currently have the resources within the teams to provide more cover in this workstream.