Website Hosting Contracts

“I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers.

The type of contract I wish to see is below:

  1. Dedicated hosting- Managed environment
  2. Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.
  3. Cloud Hosting- Cloud hosting servicesprovide hosting for websites on virtual servers, which pull their computing resource from extensive underlying networks of physical web servers.

Not all of these will be applicable to the organisation.

For the different types of hosting services, can you provide me with the following information:

  1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
  2. Who is the supplier of the contract? If possible can you also provide me with the name of vendor, if applicable?
  3. What is the annual contract value for each contract?
  4. What type of cloud environment?

Private Cloud– a distinct and secure cloud based environment in which only the specified client can operate. 

Public Cloud – where cloud services are provided in a virtualised environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet.

Hybrid– integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation.

  1. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
  2. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
  3. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
  4. What is the contract period in years? Please include whether the agreement has any extension periods?
  5. What services are provided under the contract? Please do not put hosting, information such as web hosting, file storage, hosted application. The more information the better,
  6. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.”

Details of Devon County Council’s hosting contracts are provided within the below table:-

Dedicated, co-location or cloud Supplier (and vendor if different) Annual Value Private, Public or Hybrid Original Start Date Actual Expiry Date Review Date Contract Period Services Provided Contract Officer
Dedicated OLM Systems £401,394.92 Private 26/3/02 31/3/20 In progress 1 year CareFirst, Business Objects, MyLife, Guardian and Commissioner/Provider Portal Gavin Punchard
Cloud Microsoft (via Software Box Limited)



Hybrid 1/9/18 31/8/21 1/6/19 3 years Office365, Dynamics365, PowerBI Gavin Punchard
Dedicated exegesis SDM Limited £11,717.25 Private 6/3/12 31/3/20 1/1/20 1 year Devon Historic Environment Records system Gavin Punchard
Dedicated Modern Mindset £11,750.00 Cloud 1/4/17 31/3/20 1/1/20 1 year Restricted Mobile app Gavin Punchard
Cloud Adobe Systems (via Software Box) £6,032.62 Cloud 1/4/15 31/3/20 1/1/20 4 year Creative Cloud subscriptions Gavin Punchard
Dedicated Imosphere Systems £39,243.00 Private 1/10/11 31/3/20 1/1/20 1 year Resource Allocation System, Health & Social Care Assessment Programme and Mental Health toolkit Gavin Punchard
Dedicated HAS Technology (UK) Limited £62,052.88 Private 1/10/10 28/2/20 28/11/19 1 year Call Confirm Live! Gavin Punchard
Cloud City Numbers Limited £1,055.89 Cloud 1/8/17 31/3/20 1/1/20 1 year Fax to email service Gavin Punchard

Contract officer – Gavin Punchard ( Procurement Category Manager, (01392) 383000.