Telecare

1. How many residents use Telecare (including Assistive Technology) in your area?

Devon County Council and the National Health Service fund Technology Enabled Care Services (TECS) packages for 1,819 individuals

2. Do you outsource all or part of your offering? If so, which parts of your telecare provision, e.g monitoring, installation, etc?

Devon County Council outsources a full TECS service. This includes equipment/licence provision, installation, repair/maintenance, removal/reuse, call centre monitoring

3. What are the expiry dates of your relevant telecare contracts?

June 2024

4. Upon expiry of these, do you intend to go out to tender?

Yes, as part of our wider community equipment, adaptations and TECS integrated service.