Software systems, contracts and users

1.What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?

Council function System
Planning MasterGov
Public protection licensing – Trading Standards Authority Public Protection
Land charges IDOX – this is provided for our use by District councils
Building control We do not hold this information, building control is the responsibility of District and Unitary councils, please contact them directly using the information on the links provided.
Environmental health We do not hold this information, building control is the responsibility of District and Unitary councils, please contact them directly using the information on the links provided.

2. For each of the software systems listed in question 1, when does each contract expire?

We can only provide this information for the systems which are the responsibility of Devon County Council :

Public protection licensing =31/03/2020

Planning =no end date

Devon County Council contracts are published on the Supplying the South West Contracts Register.

3. For each of the software systems listed in question 1, what is the annual maintenance cost of each software system?

We can only provide this information for the systems which are the responsibility of Devon County Council :

Public protection licensing =£37,669.95
Planning =£36,161.19

4. For each of the software systems listed in question 1, are you planning to go to market for a different software system? If so, when?

Land charges = no, therefore we do not hold this information.

Public protection licensing =no, therefore we do not hold this information.

Planning =as above

We do not hold this information for building control or environmental health, those functions are the responsibility of District and Unitary councils, please contact them directly using the information on the link provided.

5. Does your IT strategy describe consolidating systems onto a single software system?

No. Our ICT Roadmap is available online via the link provided.

6. How many users / licenses for each of the software systems listed in question system do you have?

We can only provide this information for the systems which are the responsibility of Devon County Council :

Land charges = 5

Public protection licensing =34

Planning =23

7. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible?

Different officers have different roles with each system, there may be no one individual who could be said to have full responsibility. We have provided mailboxes below which can be used for enquires for the systems which are the responsibility of Devon County Council.

Land Charges =landcharges@devon.gov.uk

Public protection  =tradingstandards@devon.gov.uk

Planning =planning@devon.gov.uk