“Please provide the below information regarding your current contractual and supply chain arrangements for the following categories, where applicable:
Provision of online payment acceptance ‘ e.g. to make payments for bins, council tax etc – Devon County Council is not responsible for bin collections or Council Tax and therefore does not hold the information requested. This is a function provided by District and Unitary councils in Devon. Please contact them directly using the information on the links provided to obtain this information.
Provision of point of sale card/EPOS machines ‘ e.g. as found in leisure centres, shops etc – Devon County Council is not responsible for leisure centres or shops and therefore does not hold the information requested. This is a function provided by District and Unitary councils in Devon, who may also hold details of EPOS machines at these locations. Please contact them directly using the information on the links provided to obtain this information.
Provision of MOTO (Mail Order and Telephone Order) payment acceptance – Information not held; Devon does not accommodate MOTO
Merchant Acquirer services – Mastercard
Payment Gateway Services – CIVICA
I would greatly appreciate you providing me information on:
Current supplier/s names – Mastercard and CIVCA (Mastercard is the merchant acquirer and falls under CIVICA; there is no separate contract. Mastercard will automatically expire when the CIVICA contract is up.)
Scope of current Contract – End to end income management and payment solution.
Contract Start Date – 30 April 2020
Contract End Date – 30 April 2024
Any Contract extension option details – Initial 3 year contract with 4 year extension; open procurement process in 2024.
Approximate timescales for next sourcing/tender exercise – 12 months in advance of the renewal date the procurement options will be considered.
How the contract was originally awarded, to include any weighting criteria applied A direct award off the Crown Commercial Services Data and Application Solutions (DAS) Framework Catalogue: No weighting criteria applied.
Annual Value of the Contract – Overall contract value for the 4 years is around £225,000.
Annual transaction volume through contract, where known – For 2019/20, the volume of individual transactions we received via CIVICA was 237,317.