Pothole damage claims and compensation – 2015-2019

Could you provide me with the following information:

1/ The number of claims made in 2015, 2016, 2017, 2018 and 2019 by vehicle owners for damage caused to their vehicles by potholes in the road (If this would take too long – then just 2017, 2018 and 2019 thanks)

2015 – 302
2016 – 422
2017 – 374
2018 – 875
2019 – 840

2/ The number of those claims, in each year, that were successful

2015 – 89
2016 – 95
2017 – 74
2018 – 178
2019 – 87

3/ The total amount of money spent by councils working on claims (either successful claims or all claims)

Devon County Council do not hold this information.   Many members of staff, both in highways and legal will assist in claims as part of their work and it is therefore not possible to quantify this cost.

4/ The total amount of compensation paid out on successful claims, and the most compensation paid out on a single claim

Year Total compensation Most paid on single claim
2015 £21,937 £2,127
2016 £21,669 £2,100
2017 £19,451 £4,440
2018 £45,501 £4,793
2019 £22,113 £3,849