Outbound mail

1) How does your organisation pay for postage on outbound mail?
• Franking machine
• Royal Mail PPI or OBA account
• Downstream Access provider
• Hybrid Mail solution
• Other (please specify)

Across a variety of sites Devon County Council uses:

Franking Machine
Royal Mail OBA
A mix of franking machines and purchased stamps.


2) Please advise how you manage any mailshots.
• In-house using manual mail production and apply postage.
• Outsourced to a mailing house for print, fulfilment and postage
• A combination of the above, depending on the number of recipients and mail piece content

Across a variety of sites Devon County Council uses:

In house manual mail production each service responsible for own
In House manual via Franking machine
In House – Manual.


3) Are you aware of total spend per piece for outbound mail, including printer costs, pre-printed stationery, any folding or inserting machine costs, envelopes, franking machines (and consumables,) staff resources and energy costs?
• 1st class (single page colour, simplex)
• 2nd class (single page colour, simplex)
• Large letter (5 pages colour, duplex)

Devon County Council does not hold this information. As indicated above, outbound mail is sent from a variety of sites in a variety of methods and this information is therefore not available.

We can advise, that in the 2016/17 financial year a total of £662,206 was recorded which represents frankings (using a franking machine), establishments purchasing stamps (eg using an imprest a/c) or via external suppliers of franked mail (eg Latcham Direct) or stamps (eg The Consortium, for schools).