Q1. Thinking about the entirety of 2020, how many times did you receive a complaint or liability claim against your council? Please think about all claims from both businesses and the public. If figures are not available for 2020, please provide those for the nearest 12-month period
With reference to your questions below regarding value and which refer to claims alone, we have interpreted this question to claims
From 01/01/20 to 30/11/20 – 1149 public liability claims were received
Q2. Thinking about the past five years, how many times did you receive a complaint or liability claim against your council? Please think about all claims from both businesses and the public.
From 01/01/2016 to 30/11/20 – 4051 public liability claims were received
Q3. What was the financial value paid out by your council to settle these claims during the entirety of 2020 and over the past five years? Please supply two figures. If figures are not available for 2020, please provide those for the nearest 12-month period
2020 = £97,539
2016 – 2020 = £1,176,492
Q4. Please provide the top five most common claims being filed against your council during 2020, or the relevant equivalent 12-month time period
Vehicle/bicycle damage due to highway defect
Tripping incidents due to footway defect
Tripping incidents due to a highway defect
Flooding of property due to blocked drains
Vehicle damage due to driving through flood water
Q5. How much council time was spent dealing with liability claims and related legal proceedings in 2020? Again, if figures are not available for 2020, please provide those for the nearest 12-month period
A number of different personnel are involved in dealing with insurance claims against the Council and this time is not recorded so we do not hold this information
Q6. In an average 12-month period, what percentage of claims do you settle and to what value? E.g. X% at a value of £XXM.
21% with an average value of £1,299 over the last 5 years
Q7. In an average 12-month period, how much did the council spend on legal fees defending these claims?
£110,000 p/a average