1. Is your organisation responsible for collecting car parking charges (whether directly or through a contracted service)?
If the answer to question 1 is ‘No’ there is no further requirement to complete the questions.
Devon County Council is responsible for collecting car parking charges for on- street parking.
We should clarify, however, that Devon County Council is not responsible for most off street parking – that is the responsibility of District Councils – charges vary – please contact them directly. Contact details are available for them on our website at: https://www.devon.gov.uk/neighbouring-authorities/
2. How much revenue, on top of the stated ticket price has been collected by your authority due to the machines not giving change in 2015-2016?
3. How much revenue, on top of the stated ticket price has been collected by your authority due to the machines not giving change in 2016-2017?
4. How much revenue, on top of the stated ticket price has been collected by your authority due to the machines not giving change in 2017-2018?
In response to questions 2-4, we estimate that to extract and retrieve this data from our systems would take longer than the 18 hours – Section 12 of the Freedom of Information Act 2000 – Cost of compliance exceeds the appropriate limit. We conducted an exercise to extract details of “over vends” from our electronic systems for a single parking meter. This involved downloading data from a central database and then calculating for each transaction, whether the amount paid by the member of the public equated to an “over vend”. This took 20 minutes for a single parking meter. There are approximately 300 parking meters in the Devon County Council area therefore we estimate that to extract the information requested from all would take approximately 100 hours. In the interests of providing advice and assistance if you were able to suggest a smaller geographical location, for example a particular Devon town, we would be happy to review your request again