Childrens services case management systems

What case management system do you use for children’s services?

OLM Eclipse/CareFirst for Childrens Social care

Capita One for Education and Schools

What is the annual support charge for the systems (including the finance modules)?

Eclipse/CareFirst = £388,532.91 – this covers usage of CareFirst by the Adult Social Care service as well, we do not hold information which covers the use of the system for Childrens services only.

ONE = £257,524.23

When is the contract for the case management system up for renewal?

The contract for OLM CareFirst/Eclipse is due for renewal in April 2022

The contract for Capita One is renewed annually each year in April.

Please provide the please provide name(s), email(s) and telephone number(s) of the individual responsible for the Children’s Case Management System within your organisation.

Gary Dempster. All Devon County Council employees can be contact by calling 01392 383000 and asking for the appropriate person when prompted, or by using the email approach firstname.lastname@devon.gov.uk

Which providers currently provide your Family Information Services directories and/or SEND Local Offer site?

In house, Devon County Council. Family Information Service and Devon SEND Local Offer.

When is the contract for the FIS and / or Local Offer site up for renewal?

Please see the answer to the previous question.

What is the annual support charges for the for the FIS and / or Local Offer site?

Please see the answer above.

Please provide the name(s), email(s) and telephone number(s) of the individual(s) responsible for the FIS / SEND Local Offer sites within your organisation

Julia Foster. All Devon County Council employees can be contact by calling 01392 383000 and asking for the appropriate person when prompted, or by using the email approach firstname.lastname@devon.gov.uk

Please provide the name(s), email(s) and telephone number(s) of the individual(s) responsible for Short Breaks provision (for children)

Andrea Morris. All Devon County Council employees can be contact by calling 01392 383000 and asking for the appropriate person when prompted, or by using the email approach firstname.lastname@devon.gov.uk

What is the annual spend on Short Breaks provision for 2017/18

£4,735. This figure has been sourced from page 46 of the published budget information. Please use the following link to view the 2017-2018 Budget.

Please provide a link, or a copy of your current Short Breaks statement and eligibility criteria

Please use the information on the following link to view our Short Breaks Statement.

Do you provide grants or direct payments for Short Breaks provision?

Yes.

Do you provide a framework of approved Short Breaks providers?

Yes.

Do parents/carers book Short Breaks provision via the council?

Yes.

Please provide details on where I can obtain a copy of your latest review and/or consultation of Short Breaks policy and provision

Please use the following link to view Results Obtained Searching Council Committee Agendas for “Short Breaks” from January 2019 to receipt of your request. Please note this may contain results for Adult Social Care as well as Children’s Social Care.