CCTV maintenance and support contract

I have been provided with your email to submit a request for information.
The information I require is to do with the organisation’s CCTV maintenance and support contract.
Please can you send me the information stated below:

1. Supplier of the contract for CCTV maintenance and support

Jenoptik (Essa)

2. How much the Council spend annually with the supplier?


3. What is the renewal date of this contract?

30th September 2019

4. What is the duration of the contract?

2012 – 2017 with 5 annual extentions, 5 to 10 years.

5. What is the review date of this contract? If possible the likely outcome of this review

Following on from our response to question 3 above, we can only confirm that this is currently under discussion.

6. The primary brand of the CCTV equipment. I don’t require the model just the brand.

We use both Bosch and 360 vision technology and we confirm that it is an even split.

7. The description of the services provided under this contract. Please state if this contract includes more that just CCTV services.

Works include maintenance of CCTV equipment, managing the installation of new equipment including masts and foundations, maintaining and developing the installation systems and software.

8. Contact details of the employee responsible for the contract between the supplier and the organisation. Can you please provide me with their full contact details.

Terry Hicks, Street Lighting and Traffic Signals Team Manager, Devon County Council, Matford Lane Offices, County Hall, Exeter, EX2 4QD, 01392 383000