1.How many cases were referred to bailiffs each year, and how does this split between:
a.Council tax, PCN and other debt recovery
b.Insourced vs outsourced to a third party provider
c.Per year (2015-18)
*Please note that Devon County Council (DCC) is not responsible for Council Tax and therefore does not hold the information requested. This is a function provided by District and Unitary councils in Devon. Please contact them directly using the information on the links provided to obtain this information.
| 2015 | 2016 | 2017 | 2018 | |
| Council Tax (Insourced) | * | * | * | * |
| Penalty Charge Notices (PCNs) (Insourced) | 7067 | 7223 | 5651 | 6100 |
| Other debt recovery (Insourced) | 0 | 0 | 0 | 0 |
| Council Tax (Outsourced) | * | * | * | * |
| Penalty Charge Notices (PCNs) (Outsourced) | 0 | 0 | 0 | 0 |
| Other debt recovery (Outsourced) | 72 | 39 | 122 | 89 |
| Insourced total | 7067 | 7223 | 5651 | 6100 |
| Outsourced total | 72 | 39 | 122 | 89 |
| Grand Total | 7139 | 7262 | 5773 | 6189 |
2.Which, if any, third party providers did you use for these bailiff services, and how many cases did each manage each year (2015-18)?
a.Split by Council tax, PCN and other debt recovery
*Please note that DCC is not responsible for Council Tax and therefore does not hold the information requested. This is a function provided by District and Unitary councils in Devon. Please contact them directly using the information on the links provided to obtain this information.
| 2015 | 2016 | 2017 | 2018 | |
| 3rd Party Provider 1 (Council Tax) – None | * | * | * | * |
| 3rd Party Provider 1 (PCN) Rosendales | 3701 | 3234 | 2471 | 221 |
| 3rd Party Provider 2 (PCN) Ross & Roberts | 3366 | 3989 | 3180 | 3192 |
| 3rd Party Provider 3 (PCN) Jacobs Ltd | 0 | 0 | 0 | 2687 |
| 3rd Party Provider 1 (Other Debt Recovery) Rosendales | 72 | 39 | 122 | 89 |
| Grand Total | 7139 | 7262 | 5773 | 6189 |
3.What was the total cost of parking enforcement services (e.g. traffic wardens, towing, clamping etc.) per year (2015-18)?
a.Split between insourced vs outsourced to a third party provider
| 2015 | 2016 | 2017 | 2018 | |
| Insourced | None | None | None | None |
| Outsourced | None | None | None | None |
| Grand Total | None | None | None | None |
Please refer to the information on our webpages regarding How Parking is Regulated. On this webpage you can view our annual reports which details DCC’s income and expenditure to deliver parking enforcement service. Please note that this is all insourced. DCC does not pay for services provided by the bailiffs as they add their fees to the debt and this is then paid by the debtor direct to the bailiffs. DCC does pay VAT on the amount of money remitted to us, but this is reclaimed back from Her Majesty’s Revenue & Customs (HMRC). VAT is therefore not a ‘cost’ for the Council.
4.Which, if any, third party providers do you use to manage parking enforcement services? Please could you disclose the total amount spent with each provider per year (2015-18)
| 2015 | 2016 | 2017 | 2018 | |
| All providers | None | None | None | None |
| Grand Total | None | None | None | None |
The majority of parking enforcement service management is done in-house (details via the above link). Where bailiffs are employed, there is no cost to DCC as outlined in our response to 3) above.