Bailiff Cases, Council Tax and Parking Enforcement

1.How many cases were referred to bailiffs each year, and how does this split between:

a.Council tax, PCN and other debt recovery

b.Insourced vs outsourced to a third party provider

c.Per year (2015-18)

 *Please note that Devon County Council (DCC) is not responsible for Council Tax and therefore does not hold the information requested.  This is a function provided by District and Unitary councils in Devon. Please contact them directly using the information on the links provided to obtain this information.

2015201620172018
Council Tax (Insourced)****
Penalty Charge Notices (PCNs) (Insourced)7067722356516100
Other debt recovery (Insourced)0000
Council Tax (Outsourced)****
Penalty Charge Notices (PCNs) (Outsourced)0000
Other debt recovery (Outsourced)723912289
Insourced total7067722356516100
Outsourced total723912289
Grand Total7139726257736189

2.Which, if any, third party providers did you use for these bailiff services, and how many cases did each manage each year (2015-18)?

a.Split by Council tax, PCN and other debt recovery

 *Please note that DCC  is not responsible for Council Tax and therefore does not hold the information requested.  This is a function provided by District and Unitary councils in Devon. Please contact them directly using the information on the links provided to obtain this information.

2015201620172018
3rd Party Provider 1 (Council Tax) – None****
3rd Party Provider 1 (PCN) Rosendales370132342471221
3rd Party Provider 2 (PCN) Ross & Roberts3366398931803192
3rd Party Provider 3 (PCN) Jacobs Ltd0002687
3rd Party Provider 1 (Other Debt Recovery) Rosendales723912289
Grand Total7139726257736189

3.What was the total cost of parking enforcement services (e.g. traffic wardens, towing, clamping etc.) per year (2015-18)?

a.Split between insourced vs outsourced to a third party provider

2015201620172018
InsourcedNoneNoneNoneNone
OutsourcedNoneNoneNoneNone
Grand TotalNoneNoneNoneNone

Please refer to the information on our webpages regarding How Parking is Regulated.  On this webpage you can view our annual reports which details DCC’s income and expenditure to deliver parking enforcement service.  Please note that this is all insourced.  DCC does not pay for services provided by the bailiffs as they add their fees to the debt and this is then paid by the debtor direct to the bailiffs.  DCC does pay VAT on the amount of money remitted to us, but this is reclaimed back from Her Majesty’s Revenue & Customs (HMRC).  VAT is therefore not a ‘cost’ for the Council.

4.Which, if any, third party providers do you use to manage parking enforcement services? Please could you disclose the total amount spent with each provider per year (2015-18)

2015201620172018
All providersNoneNoneNoneNone
Grand TotalNoneNoneNoneNone

The majority of parking enforcement service management is done in-house (details via the above link).  Where bailiffs are employed, there is no cost to DCC as outlined in our response to 3) above.