Algorithms and machine learned systems

Is your organisation using any algorithms and/or artificial intelligence software in the process of delivering public services? 2. If Yes, please provide details:
(i) Of the algorithms or artificial intelligence software you use;

Devon County Council holds an external contract with Imosphere for a Resource Allocation System (RAS) which provides an algorithm used to calculate a persons estimated budget if they are eligible for ongoing social care support.

(ii) Of whether you use a commercial product or whether you have developed your own system;

Commercial product.

(iii) Of the purpose for which the algorithm and/or artificial intelligence software operates;

Used to calculate an estimated budget.

(iv) Of the decisions the algorithm and/or artificial intelligence software is asked to make or assist;

The RAS creates an estimate of the cost of the person’s care which allows us to tell the person as quickly as possible what sort of support they will need.

(v) Of the type, classification and amount of data that the algorithm and/or artificial intelligence software uses in the decision making process;

• Financial assessment data which looks at income, savings and other capital assets and the cost of services.

(vi) Of the process by which the decision made or assisted by the algorithm is subject to human review;

The final amount will depend on individual circumstances and the availability and cost of services and will be subject to review.

(vii) Of the process by which you inform an individual that they have been subject to a decision made or aided by an algorithm and/or artificial intelligence software?

Please see information on this webpage.

(viii) Of the process by which a member of the public can challenge a decision that has been made or aided by an algorithm and/or artificial intelligence software;

Please see information on this webpage.