Do you currently use any form of electronic signing tool?
If yes, who is your current provider? When does the contract expire? How much does it cost per year?
How many documents do you send for signature / approval annually? What % are printed?
Are your signing processes primarily paper-based?
What is your current annual spend on paper, postage and document storage?
Devon County Council does not record this expenditure in a manner that can be easily extracted from our systems. We have a Stationery code which includes paper and all other stationery items; a General Ledger code for Postage and other despatch costs and Storage costs linked to suppliers . In order to provide an answer we would have to search our finance system for relevant suppliers and / or invoices. To carry out this exercise would exceed the cost limit of £450 (equating to over 18 hours of time)
For this reason, we believe that Section 12 of the Freedom of Information Act applies (cost of compliance exceeds the Appropriate Limit and Fees) Regulations 2004
Do you currently have any active projects or initiatives aimed at reducing the amount of paper-based processes?
If so, who is leading it?
How much employee time is it taking to create, send, chase and store documents that require signature?
This information is not held
How many employees do you have?
11,740 (6,841 are within Devon County Council schools)
What percentage of employees work remotely?
This information is not held. We are unable to establish if an employee is connecting to Devon County Council work station from WiFi at home or from a Devon County Council office.
Can you provide names and contact details for the following people within your organisation?
CIO / IT Director – email@example.com
Head of IT – firstname.lastname@example.org
Head of Digital Transformation – email@example.com
Head of Housing Operations – Social housing is the responsibility of District and Unitary councils in Devon, therefore this information is not held.
Head of Legal – firstname.lastname@example.org
Head of HR – email@example.com
Do you currently use any of the following Microsoft applications?
- Power Automate
Do you use any Adobe products?
What primary software systems do you use? (Deployed Systems, Product Name, Vendor, Version, Contract end date & Number of licenses)
iTrent, MHR International UK Limited, version 38.01, Contract end date: 23rd October 2022, Number of licenses: 24,000 licences
FINEST, Software AG
Not applicable – Social housing is the responsibility of District and Unitary councils in Devon
Adult Social Care
CareFirst, OLM Systems Limited, version 188.8.131.52, contract end date: 31st March 2022, Number of licenses: 1200 l
Children’s Social Care
Eclipse, OLM Systems Limited, latest version, contract dates and licenses as above with CareFirst
Revenues & Benefits
FINEST, Software AG
Netcall Liberty Converse
Email and Collaboration
Office 365, Microsoft, contract end date; 31st August 2021, Number of licenses 5824