Q1. Regarding Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring (including via a mobile app which also enables electronic rota delivery to, and feedback captured by, the care workers):
a) Does the Council have any plans to procure an Electronic Homecare/Reablement Rostering/Scheduling cloud software solution for scheduling care services to be undertaken by its in-house adult social care services, informing staff of their rotas and recording the visit attendance by the Council’s in-house staff and/or capturing feedback (e.g. the outcomes achieved, medications dispensed), supporting its social care service users, primarily but not restricted to only domiciliary care/reablement) in:
i) 2021/2022, or;
ii) 2022/23, and if so when;
b) via which procurement route, and;
c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how, the Council intends to contact or is willing to engage with the market, plus;
d) if the Council would be interested in receiving information in this regard and the department / contact name to whom the information should be sent?
Devon County Council does not have any plans to procure in 2021/2022 or 2022/2023
2. Does the Council have an existing Electronic Homecare/Reablement Rostering/Scheduling on-premise or cloud software solution?
Yes
Please provide the supplier, and name of the solution.
HASS Technology – Call Confirm Live
When does the contract expire?
June 2024