Telephone line contracts

Contract 1
Current Lines (Analogue, ISDN VOIP, SIP etc) Provider- Please can you provide me with the name of the supplier for the contract.

Capita IT Services

Fixed Line- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

January 2022 Full details are available on Supplying the South West Contracts Register = CP 1500 – 17 Fixed Line Voice and Data Service

Fixed Line- Contract Duration- the number of years the contract is for each provider

3 years with optional 3 x 2 year extensions

Type of Lines – Please can you split the type of lines per each supplier? PTSN, Analogue, SIP 

Contract covers SIP, ISDN and PSTN lines

Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines

All lines are with Capita

Contract 2

Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why?

Capita IT Services

Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

January 2022

Minutes Landline Monthly Spend- Monthly average spend for each provider. An estimate or average is acceptable.

We do not hold this information – actual payments to providers are listed on our public website and can be viewed via the link provided = Expenditure Over £500

Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.

3 years with optional 3 x 2 year extensions – Out to tender and details in ITT. Opportunity now closed and at evaluation stage. ?

Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

DDI range has potential for 8000 extensions, approx. 5500 are currently in active use.

Contract 3

11. Fixed Broadband Provider- Supplier’s name if there is not information available please can you provide further insight into why?

KCOM

12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

Contract ends 2021

13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

We do not hold this information – the actual annual spend for 2017 – 2018 was £128,422.27 and for 2018 -2019 – £125,719,01.

Contract 4

14. WAN Provider- please provide me with the main supplier(s) if there is no information available please can you provide further insight into why?

Capita PLC – full details on Supplying the South West Contracts Register = CP 1664 – 18 Wide Area network (WAN)

15. WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

Contract ends 31 August 2021

16. Contract Description: Please can you provide me with a brief description of the contract

Fully managed WAN service provided to Devon County Council

17. The number of sites: Please state the number of sites the WAN covers. Approx. will do.

80

18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

£720,000

19. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contract above.

Gavin Punchard, Procurement Category manager, email gavin.punchard@devon.gov.uk, telephone 01392 38300 0 – ask for by name