Please provide information for the CP2662-24 Connect to Work contract.
1. What are the contractual performance KPI’s for this contract?
The Performance KPI’s (participant numbers) were stated within the Specification for the work – see below for an extract.
Participants on programme:
| Lot 1 | CtW IPS in Exeter, East Devon, and Mid-Devon | 155 |
| Lot 2 | CtW IPS in Torridge and North Devon | 155 |
| Lot 3 | CtW IPS in Teignbridge, South Hams, and West Devon | 155 |
| Lot 4 | CtW SEQF in Exeter, East Devon, and Mid-Devon | 26 |
| Lot 5 | CtW SEQF in Torridge and North Devon | 26 |
| Lot 6 | CtW SEQF in Teignbridge, South Hams, and West Devon | 26 |
| Lot 7 | CtW IPS in Torbay | 140 |
| Lot 8 | CtW SEQF in Torbay | 49 |
| Component | Weighting | Payment Basis |
| 1. Core Delivery / Mobilisation Grant | 80% | Paid in advance in equal monthly payments (released quarterly) against the agreed delivery plan profile. |
| 2. Engagement Volume (Performance) | 10% | Paid quarterly based on the number of eligible participants completing a vocational profile. |
| 3. Quality and Outcomes (Assessment) | 10% | Paid annually based on combined scores for fidelity assurance, participant and employer feedback, and sustained employment outcomes. |
The Supplier is required to achieve the following performance measures and outcomes in connection with the Grant:
- Job Starts: At least 50% of total Programme Starts to achieve first earnings (‘Out-of-Work’ Participants). To be achieved up to 456 calendar days from the Participant’s start date, or if extended 638 calendar days.
- Outcomes: At least 40% ‘Out-of-Work’ Participants to achieve a Lower Threshold Job Outcome (13 cumulative weeks, ≥9 hours at NLW).
- Outcomes: At least 29% ‘Out-of-Work’ Participants to achieve a Higher Threshold Job Outcome (26 cumulative weeks, ≥18 hours at NLW).
- In-Work Support Outcomes: At least 80% of ‘In-Work’ Retention Support Participants to achieve a Higher Threshold Job Outcome (≥18 hrs, 26 weeks at NLW, or self-employed equivalent).
- Caseloads: An average maximum caseload size of 20.
- Fidelity: Engagement with the Fidelity Assessment, self/external reviews, and co-production of action plans for service improvement.
2. Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
Information regarding unsuccessful suppliers is exempt from disclosure under Section 43(2) of the Freedom of Information Act 2000 (Commercial Interests).
Devon County Council (DCC) can confirm the requested information is held; however, it’s disclosure would prejudice the commercial interests of the Council. If the tender bid information is released, it undermines all the benefits of a sealed bid process and therefore hinders Devon County Council from achieving best value in the future.
The Council has considered the public interest in releasing this information and recognises there is a public interest in openness and transparency. However, there is a stronger public interest in ensuring DCC achieves best value for money in the future with our ability to negotiate or compete in a commercial environment.
Therefore, the balance of public interest weighs in favour of withholding this information from disclosure.
Information relating to successful bidders is exempt from disclosure under Section 21 of the Freedom of Information Act 2000 (Information Reasonably Accessible by Other Means). The requested information is already publicly available on this Find a Tender webpage.
3. Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
No payment has been made yet, due to the claim schedule set up as quarterly payments.
4. Start date & duration of framework/contract?
Lots 1/2/4/5/6 start date is 02/01/26 and end date for initial term is 02/01/27.
Lots 3/7/8 start date is 15/01/26 and end date for initial term is 15/01/27.
5. Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised?
This information is exempt from disclosure under Section 21 of the Freedom of Information Act 2000 (Information Reasonably Accessible by Other Means). The requested information is already publicly available on this Find A Tender webpage.
6. Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
Yes, up to 12 months
7. Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
No
8. What is the job title of the senior officer, outside of procurement, responsible for this contract?
This information is exempt from disclosure under Section 40(2) of the Freedom of Information Act 2000 (Personal Data).
Devon County Council cannot disclose personal information if releasing it would contravene any of the provisions in the UK General Data Protection Regulation. In this instance, release of this information would contravene the first data protection principle and therefore the information is withheld.