Telephone System
What make is your telephone system?
How old is the telephone system you operate?
How many users do you have?
Is your telephone system cloud based or on premise?
Can your switchboard operators transfer external incoming calls to all users across your estate?
How many extensions does your telephone system have?
We do not have any telephone systems, nor do we have a switchboard. We rely entirely on Teams.
Telecoms Estate
How much do you spend annually on telecoms?
Approximately £336,310 per annum.
Do you know how this is split into Voice Telecoms / Data Networking / Mobile Communications / Maintenance?
The best estimate is that Voice accounts for approximately £11,000 of the total, Data Networking accounts for approximately £4,000, £72,808.63 on mobile communications and approximately £248,500 is spent on support and maintenance.
How many analogue lines do you have?
Approximately 200.
How many Integrated Services Digital Network 2 (ISDN2) Services do you have?
Four.
How many ISDN30 Services do you have?
None.
How many mobiles do you have?
Devon County Council currently has 2,865 mobile phones.
Have you done anything about the Analogue Switch Off / Digital Switch On? If so, what have you done?
We still have a number of publicly switched telephone network (PSTN) lines at remote sites such as schools, providing only Broadband. We are slowly working our way through the estate, migrating them to alternative technologies in time for the final wholesale line rental (WLR) switch-off.
What are the contact details for the person who looks after telecoms and the costs associated with these?
This information is exempt from disclosure under Section 40(2) of the Freedom of Information Act 2000 (Personal Data).
Devon County Council can confirm the requested information is held; however, the Council cannot disclose personal information if releasing it would contravene any of the provisions in the UK General Data Protection Regulation. In this instance release of this information would contravene the first data protection principle and therefore the information is withheld.
Microsoft
How much do you spend annually with Microsoft?
Approximately £2,000,000 per annum.
How often do you review licensing costs?
This is reviewed annually at the renewal date.