Payment solutions

Could you please provide the following details:

1. The name(s) of the payment solution provider(s) your authority uses for:
· Online payments (e.g., websites to allow payment).

Civica & HeyCentric

· In person payments (e.g., card machines at council offices or leisure centres).

Civica

· Telephone payments (e.g., automated or agent-assisted payments).

Civica & HeyCentric

· Direct Debit processing.

None

· Any other payment processing solutions used within your authority.

N/A

2. Would you recommend these solutions based on your experience?

A recommendation is not data or information for the purposes of the Freedom of Information Act 2000.

3. A relevant contact within your organisation who could discuss these solutions further.

Nathan Moore