Personal worn alarm devices

Please provide the following information in relation to the provision of personal worn alarm devices for elderly persons and Lone worker safety devices:

– contract details, including start and end date of current contract, plus any extension options

Devon’s combined Community Equipment and Technology Enabled Care and Support (TECS) contract commenced in 2017, and is due to expire on 31st March 2025.

– contract value

The contract is variable volume in nature, however for 2024/25 the overall contract cost was estimated at £9,258,913 per annum. This is made up on £4,882,500 per annum for activity and £4,376,413 per annum for equipment (figures are give excluding VAT). The TECS element of this contract is estimated to be £300k per annum.

– details of company who is currently supplying this service

Millbrook Healthcare Ltd

– when procurement/tender will start for the new contract

Procurement took place through July August and September 2024, and award of a 5 year (with 2 year extension) contract to NRS was approved by the Council in Oct 2024.

– details of contract notice for the current contract

After implementation, the contract would be reviewed for extension in advance of 2030

– details of how any new contract will be procured

Published Tender on pro-contract/serving the southwest portal

– name and job title of the person responsible for this contract at the council

This is the responsibility of a commissioning team rather than an individual: social care business relations – mailbox socialcarebusinessrelations-mailbox@devon.gov.uk

– name and job title of the person in the procurement department supporting this tender

This is the responsibility of a commissioning team rather than an individual social care business relations – mailbox socialcarebusinessrelations-mailbox@devon.gov.uk