Please could you provide the information below about cashless parking solutions in your local authority:
1. The name, job title, and contact details for the person responsible for car parking management.
2. The name, job title, and contact details for the person responsible for procuring the external providers (if any) which manage car parking for your authority.
For questions 1 and 2, this information is exempt from disclosure under Section 40(2) of the Freedom of Information Act 2000 (Personal Data).
Devon County Council can confirm the requested information is held; however, the Council cannot disclose personal information if releasing it would contravene any of the provisions in the UK General Data Protection Regulation. In this instance release of this information would contravene the first data protection principle and therefore the information is withheld.
3. On which of your sites do you own or operate car parks? Please list.
4. In which of these car parks are cashless parking solutions used? Please list.
For questions 3 and 4, this information can be found at the following link Devon County Council (Off-Street Parking Places) Amendment Order 2024.
5. For those car parks with cashless parking – what solutions are currently being used (pay by phone, pay by app, on-line, space booking etc.)? Please state for each car park.
Across all car parks, where a charge is applied, this may be paid via pay by phone & pay by app.
6. For those car parks without cashless parking, are you considering changing this? Yes/No.
This is N/A because where a charge is applied, all car parks have the option of cashless parking.
If you do already have cashless parking:
7. Do any external companies provide your cashless parking solution(s)? Yes/No.
Yes.
8. If yes – for each, please state the company name, the value(s) of the current contract(s), the start and end dates of the current contract(s), if there are any extensions in place or planned to these contract(s) and the length of these extensions.
RingGo
The total amount collected through RingGo is listed below
2021/22 £1,648,052.50
2022/23 £2,282,193.60
2023/24 £2,865,997.60
Start of contract: 3/8/2020.
End of current extension: 2/8/2025
9. What procurement route(s) did you use to tender for these external providers of cashless parking? (e.g. via a named framework agreement, competitive competition, direct award, extension of existing contract, etc.)
We extended our existing contract.
10. What is the planned date(s) for re-tender for your contract(s) for external provider(s) of cashless parking?
11. How do you plan to procure your next external provider(s) of cashless parking (existing framework, new framework, competitive competition, direct award, extension of existing contract, etc.)? What is the timescale for this?
For questions 10 and 11, Devon County Council does not hold this information as a decision has not been made yet.
If you do not already have cashless parking on some or all of your sites:
12. Do you intend to tender for external suppliers to provide this? Yes/No
13. If yes, please state which sites.
14. For the sites above, how do you plan to procure this external provider(s) of cashless parking (existing framework, new framework, competitive competition, direct award, etc.)? What is your likely the timescale for this?
For questions 12-14, the answer is N/A.