Please can I request the following information:
1. Number of employees.
Corporate Devon County Council (DCC) Headcount at 1st Feb 2024 was 5,245.
Schools was 6,251.
2. Number of IT staff.
Digital and Technology Service (D&TS) has 115 staff (a mix of permanent and Fixed Term Contract (FTC)/temp staff) and Scomis has 82 employees (a mix of permanent and FTC).
3. Current ITSM solution.
Ivanti Service Manager.
4. Cloud or on-premise.
Cloud.
5. If on-premise, do you have a cloud migration strategy?
N/A.
6. If yes, please share more details, including budget allocation.
N/A.
7. Number of licenses.
50 fixed, 40 concurrent.
8. Length of contract.
3 years.
9. Contract expiry date.
20th August 2026.
10. Contract review date.
20th March 2026.
11. Annual cost of contract.
£88,000.
12. Total cost of contract.
£202,707.67.
13. Person responsible for the software and their contact details.
The Scomis Service Desk Manager is responsible for the software.
Their name is exempt from disclosure under Section 40(2) of the Freedom of Information Act 2000 (Personal Data). Devon County Council can confirm the requested information is held; however, the Council cannot disclose personal information if releasing it would contravene any of the provisions in the UK General Data Protection Regulation. In this instance release of this information would contravene the first data protection principle and therefore the information is withheld.
If you wish to contact them please do so through our website Contact us – Devon County Council.
14. Person responsible for any future projects on reviewing or replacing the software and their contact details.
The Transformation and Business Services service area are responsible for any future projects on reviewing or replacing the software.
Their name is exempt from disclosure under Section 40(2) of the Freedom of Information Act 2000 (Personal Data). Devon County Council can confirm the requested information is held; however, the Council cannot disclose personal information if releasing it would contravene any of the provisions in the UK General Data Protection Regulation. In this instance release of this information would contravene the first data protection principle and therefore the information is withheld.
If you wish to contact them please do so through our website Contact us – Devon County Council.