1. Who is your current supplier of:
a) Technology Enabled Care (TEC) / Telecare Equipment?
b) TEC/ Telecare Assessments?
c) TEC / Telecare Installation?
d) Telecare Monitoring?
e) Telecare Mobile Response?
f) TEC Strategic Partner support e.g. service development, training, innovation/ projects
In response to all questions above, Millbrook Healthcare Ltd.
2. Which quarter and year are those services due to be retendered?
2024. The Council do not hold information further information as the relevant quarter date for retender has not been decided.
3. What plans do you have to consolidate your TEC / telecare provision? i.e. provide TEC services through a single supplier/ lead provider arrangement?
Devon County Council can confirm that we hold the information requested, but it is intended for future publication once we have finalised some key aspects such as rescoping the service. As publication is planned for the future and early release of the information would provide an unfair advantage to the requester we believe it is reasonable, and in the public’s interest, to exempt it from disclosure under Section 22 FOIA (information held with a view to its future publication).
4. What plans do you have to jointly commission technology services with the NHS?
Devon County Council can confirm that we hold the information requested, but it is intended for future publication once we have finalised some key aspects such as rescoping the service. As publication is planned for the future and early release of the information would provide an unfair advantage to the requester we believe it is reasonable, and in the public’s interest, to exempt it from disclosure under Section 22 FOIA (information held with a view to its future publication).
5. How many people does the council currently fund TEC/ telecare services for?
2028. This number is subject to fluctuation in line with the status and circumstances of individuals.
6. What plans do you have for moving from a reactive telecare service to a proactive and preventative digital service?
Devon County Council can confirm that we hold the information requested, but it is intended for future publication once we have finalised some key aspects such as rescoping the service. As publication is planned for the future and early release of the information would provide an unfair advantage to the requester we believe it is reasonable, and in the public’s interest, to exempt it from disclosure under Section 22 FOIA (information held with a view to its future publication).
7. Please provide a generic contact email address for the team responsible for commissioning TEC services
socialcarebusinessrelations-mailbox@devon.gov.uk
8. What plans do you have to engage with the market around TEC services? Please provide the quarter and year you are looking to do this in?
A ‘Prior Information Notice’ was issued in June 2023 and engaged with the providers that responded. Our next market engagement event will take place in 2024, but a date for that has not been set.