Home (domiciliary) Care for adults aged 65 and over and supported living provision

Under the FOI Act I would like to know for home (domiciliary) Care for adults aged 65 and over and supported living provision (18-65)

Devon County Council’s response is as follows:

1.What current commissioning arrangements are in place (i.e SPOT, framework/dynamic purchasing system)

Domiciliary: spot contracts

Supported Living: spot contracts

2. Number of providers that you contract with and under which arrangement (i.e SPOT, framework)

Domiciliary: currently 156 active providers

Supported Living: 70 providers deliver care and support to multiple people in a property.

3. When do these expire

Domiciliary: N/A

Supported Living: N/A

4. How many hours and packages are commissioned per week and under which arrangement (i.e SPOT, framework)

Domiciliary: c.32k hours under spot

Supported Living: c55k hours under spot

5. What is the call off process (i.e how is work awarded)

Domiciliary: Referrals are sent out to market and providers respond with offers, these are  assessed based on alignment to contract service/pricing and suitability to client requirements.

Supported Living: Support offers for packages of care are sent out through brokerage.

6. Rates that you pay (please state range and average hourly rate)

Domiciliary: rates are divided into bands reflecting costs of delivering into urban and rural geographies.

Supported Living: Supported Living does not have fixed rates – the rates have been agreed with providers at the point they were issued with a contract therefore these cannot be shared.

7. If there are any enhancements(i.e extra for weekends) please specify

Domiciliary: None

Supported Living: None

8. Number of live in packages commissioned

Domiciliary: It is not possible to identify hours that relate specifically to Live In delivery as they are incorporated in to those of domiciliary care overall.

Supported Living: N/A

9. Rates that you pay for these

Domiciliary: These vary and new provision, alongside standard assessment in terms of service suitability, is assessed against a median market rate. Generally rates are in line with those funded by the NHS which range from £1,000 – £1,300 per week.  However, these do vary.

Supported Living: N/A

10. Do you have a need for new providers at present?

Domiciliary: No

Supported Living: New contracts are not currently being issued for Supported Living services.

11. What, if any are your minimum prerequisites for new providers

Domiciliary: All provider must adhere to CQC requirements to deliver regulated care, and successfully go through Devon County Council due diligence process.

Supported Living: This depends on the type of service.

12. Where are your opportunities advertised?

Domiciliary: Providers can approach Devon County Council to seek a contract, however, at present, capacity levels in market are at a positive level with no requirement for additional provision in to the domiciliary market.

Supported Living: Providers can request a contract, they are placed on a waiting list for when the issuing of contracts begins again.

13. What is the name and contact details for the lead commissioner, if these cannot be shared how does a provider contact Commissioners for advice and support?

Domiciliary: By contacting the Business Relations Team via socialcarebusinessrelations-mailbox@devon.gov.uk and in the email covering off the area of enquiry so that the email can be forwarded to the most relevant colleague to respond.

Supported Living: Contact the Business Relations Team via socialcarebusinessrelations-mailbox@devon.gov.uk

(Domiciliary: detail correct at 27/07/23)

(Supported Living: detail correct at 27/07/23)