Email Communications Platform to send batch emails

I would be most grateful if you would provide me, under the Freedom of Information Act.

1. Does the Authority have a contract in place with an external provider for an email communications platform that enables it to design and send batch emails (whether this be marketing, public campaigns, public information alerts) to subscribers that have signed up to receive such communications from the Council?

Yes.

2. If so, is there a public award listing for the placement of this contract? Please provide the link.

No.

3. If not, please can the Authority provide the:

3a. Name of the supplier.

Granicus.

3b. Summary of the service.

Email subscription management and email marketing platform.

3c. When the contract started.

2013.

3d. When the contract will come up for renewal.

Under review. Currently renewing on an annual basis.

4. Is there an extension clause in the contract and, if so, what is the duration of the extension?

Currently renewing on an annual basis.

5. Who is the senior officer (outside of procurement) responsible for this contract?.

Tom Dixon.