1. Who is your current service provider for translation and interpretation services?
Sign Solutions
2. Please provide a copy of the successful tender.
3. Final pricing of successful bidder.
The information requested in Q2 and 3 is exempt under Section 43(2) of the Freedom of Information Act 2000 (Commercial Interests).
Devon County Council considers that the release of this information provides competitive advantage to the requestor, and this would prejudice the commercial interests of the providers involved. We also consider that that the release of this information would be likely to be commercially prejudicial to the council, as realising this information could lead to providers benchmarking against prices submitted. This may then lead to future tenders being less competitive in the future.
Devon County Council acknowledges that there is a general public interest in openness and transparency. However, there is a strong public interest in ensuring that we get the best value for tax payers money. Therefore, for this reason we believe that the balance of public interest lies in withholding this information currently.
4. Where was this opportunity advertised?
The contract was awarded through an existing Crown Commercial Services framework agreement
5. What is the expiry date of the current contract?
31.07.2023
6. What was the contract value of all interpreting and translation services in 2022?
£30,000
7. What proportion of your interpretation services were delivered through telephone in 2022?
Devon County Council do not hold this information.
8. What proportion of your interpretation services were delivered through video in 2022?
Devon County Council do not hold this information.
9. What were all the languages requested in 2022?
Devon County Council do not hold this information.
10. What languages were your suppliers not able to provide in 2022?
Devon County Council do not hold this information.
11. Please provide the name, job title, email address and contact number for the person(s) responsible for awarding any contracts relating to these services.
We consider this information is exempt under Section 40(2) of the Freedom of Information Act (Personal Data). Devon County Council are not obliged to provide information that is the personal information of another person if releasing it would contravene any of the provisions in the Data Protection Act 2018.
We advise that any procurement interest should go to Supplying the South West Portal website for more information.