1. Telephony and Unified Communication / Collaboration
a) Please confirm the manufacturer of your telephony system/s that are currently in place
Devon County Council can confirm that we hold the information requested. However, we consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.
The Council considers that disclosure of the information requested would be likely to reveal information that could be used by a cyber threat actor to improve the chances of them targeting a successful cyber-attack against Devon County Council.
Whilst we recognise that there is a public interest in openness and transparency around the management of the Council’s IT infrastructure, we consider that there is a stronger public interest in the Council being able to maintain the confidentiality, integrity, and availability of its IT infrastructure. For this reason, we consider that the balance of public interest is best served by withholding this information from disclosure at this time.
b. When is your contract renewal date?
1st September 2024 (as part of Microsoft Enterprise Agreement)
c. Who maintains your telephony system/s?
Nexus Open Systems
Vale House
Pynes Hill
Exeter
EX2 5AZ
d. Do you use Unified Communications or Collaboration tools , if so which ones?
Devon County Council can confirm that we hold the information requested. However, we consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.
The Council considers that disclosure of the information requested would be likely to reveal information that could be used by a cyber threat actor to improve the chances of them targeting a successful cyber-attack against Devon County Council.
Whilst we recognise that there is a public interest in openness and transparency around the management of the Council’s IT infrastructure, we consider that there is a stronger public interest in the Council being able to maintain the confidentiality, integrity, and availability of its IT infrastructure. For this reason, we consider that the balance of public interest is best served by withholding this information from disclosure at this time.
2. Microsoft
a. What Microsoft 365 licence do you have across the business e.g. E3, E5?
Microsoft 365 E5
b. Which partner looks after your Microsoft tenant?
Specialist Computer Centre
c. Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
Both
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
Both
b. Please confirm the on-premise hardware manufacturer
Devon County Council can confirm that we hold the information requested. However, we consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.
The Council considers that disclosure of the information requested would be likely to reveal information that could be used by a cyber threat actor to improve the chances of them targeting a successful cyber-attack against Devon County Council.
Whilst we recognise that there is a public interest in openness and transparency around the management of the Council’s IT infrastructure, we consider that there is a stronger public interest in the Council being able to maintain the confidentiality, integrity, and availability of its IT infrastructure. For this reason, we consider that the balance of public interest is best served by withholding this information from disclosure at this time.
c. Please confirm your cloud storage provider
Devon County Council can confirm that we hold the information you have requested. However, we consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.
The Council considers that disclosure of the information requested would be likely to reveal information that could be used by a cyber threat actor to improve the chances of them targeting a successful cyber-attack against Devon County Council.
Whilst we recognise that there is a public interest in openness and transparency around the management of the Council’s IT infrastructure, we consider that there is a stronger public interest in the Council being able to maintain the confidentiality, integrity, and availability of its IT infrastructure. For this reason, we consider that the balance of public interest is best served by withholding this information from disclosure at this time.
d. What is your annual spend on cloud storage?
£37,093 over the last 12 months
e. How do you back up your data and with who e.g. Backup as a Service
Devon County Council can confirm that we hold the information you have requested. However, we consider this information is exempt from disclosure on the grounds that Section 31(1)(a) of the Freedom of Information Act 2000 applies.
The Council considers that disclosure of the information requested would be likely to reveal information that could be used by a cyber threat actor to improve the chances of them targeting a successful cyber-attack against Devon County Council.
Whilst we recognise that there is a public interest in openness and transparency around the management of the Council’s IT infrastructure, we consider that there is a stronger public interest in the Council being able to maintain the confidentiality, integrity, and availability of its IT infrastructure. For this reason, we consider that the balance of public interest is best served by withholding this information from disclosure at this time.