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Safeguarding

Information and resources

Multi-Agency Safeguarding Hub (MASH)

If you are worried about a child or young person in Devon and want to speak to someone, or if you are a child or young person worried about your own safety please contact the MASH on 0345 155 1071 or email mashsecure@devon.gov.uk and give as much information as you can. More information about the MASH.

A normal service will be operating up to 4pm on Friday 23 December and reopening at 9am on Friday 30 December 2022.

A telephone-only service 0345 155 1071 for child safeguarding concerns will be in place between 9am and 5pm on Wednesday 28 December and between 9am and 5pm on Thursday 29 December 2022.

Devon’s Emergency Duty Service (EDS) responds to emergency situations that arise outside of normal social care office hours and are on duty public holidays, evenings and weekends.

Tel: 0345 600 0388 (low-call rate).

Early help

Earl help is the extra support your family can get if you need it. It may be that you want to prevent a problem or change things for your family before the problem becomes more serious. Find more information about early help on the Devon Children and Families Partnership website.

ACT Early – prevent radicalisation and extremism

Research shows that family and friends are best placed to spot the signs that someone might be vulnerable to radicalisation. If you’re worried someone close to you is being radicalised, act early and reach out for help. The team give advice and guidance, and together with other organisations, can put the right support in place. Without it, your loved one could be drawn down a dangerous path, so they will work with you to help them escape it.

The ACT Early website is designed to increase awareness of the signs of radicalisation, where to go for help and support and to increase understanding and confidence in the referral process.

NSPCC

Support and tips to help you keep children safe. From advice on children’s mental health to staying safe online, support for parents and what to do if you’re worried about a child. See the NSPCC website for more information.

Talk to Frank

Use the Talk to Frank website to find honest information, advice and support about drugs

Childline

Childline offers a free, private and confidential service where young people can talk about anything by calling on 0800 1111. The Childline website also offers information, advice and resources.

YoungMinds

The UK’s leading charity fighting for children and young people’s mental health offers advice and support for young people and their parents. More information is available on the YoungMinds website.

Preventing Exploitation Toolkit

The Preventing Exploitation Toolkit focuses on five types of exploitation which are major concerns in Devon. Exploitation can take many other forms and the information on these pages may also apply to other types of exploitation.

Intercom Trust

A lesbian, gay, bisexual and trans+ charity working across Cornwall, Devon, Dorset and the wider South West, providing support, counselling, support groups and much more. More information on the Intercom Trust website.

NHS – getting help for domestic violence and abuse

Domestic violence or abuse can happen to anyone. Use the NHS website to find out how to recognise the signs and where to get help.

Refuge

The freephone, 24-hour National Domestic Abuse Helpline. Call 0808 2000 247 or see the Refuge website for more information.

Keeping your child safe when using the internet

Childnet – supporting young people online

The Childnet website provides information and resources for parents and carers on how to keep their children safe online.

Information leaflets from Childnet are also available in a range of languages.

Better Internet for Kids

Better Internet for Kids has sites for all European countries.

Internet Matters

The Internet Matters website provides support and practical tips for keeping your child safe when using the internet.

Resources

A supportive toolkit to help parents understand and navigate challenging behaviours