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Devon’s SEND Local Offer

The Devon SEND Statutory Team

Devon’s SEND Statutory Team carries out Education, Health and Care (EHC) Needs Assessments and maintains and reviews Education, Health and Care Plans (EHCPs) for children and young people with SEND.


These are multi-agency assessments of education, health and care. An assessment will:

  • establish and record the views interests and aspirations of the parents, child, or young person
  • provide a full description of the child or young person’s special educational needs and any health and social care needs
  • agree outcomes across education, health and social care based on the child or young person’s views and aspirations
  • specify the provision required and how education, health and care services will work together to meet needs and support the achievement of agreed outcomes

The SEN Team gets professional advice and information and brings it all together into an EHCP.

Maintenance and review

Once an EHCP is in place the special educational provision is secured by the SEN Team. This is either through a place at a special school or additional funding at a mainstream school. The schools are consulted with and agree to deliver the provision in the plan.

The school will hold an annual meeting to review the plan and the report of this meeting is sent to the SEN Team who will decide to either continue, cease or amend the plan.

If an amended plan is needed, then these are done with professional advice and information. Amendments can be needed because something has changed and the description of needs requires updating or because changes are needed to the specified provision required – which includes a change of school.

The SEN staff are divided into two teams; they will either manage assessments or EHCPs but there are different roles in each of these areas.

There are other parts of the SEN Team that don’t necessarily work directly with children and families but do support the team.

You can contact the Statutory Team by calling 01392 380434 and you can check the current status of your assessment or review by using the Devon County Council EHC Hub.

What roles are there?

Team Manager

We manage teams and oversee the assessment process and reviews of EHCPs. We engage with parents, carers, young people, schools, colleges and professionals to provide the special educational support for children and young people in Devon and find the most suitable placements for their education.

We liaise with families, professionals, schools and colleges to make decisions about where a child or young person with SEND should learn.

We manage a team of staff who are responsible for assessments, issuing plans and the maintenance and review of plans.

We are responsible for managing any difficult situations that may occur or bringing them to the attention of SEN senior managers.

Case Officer

We will be the named contact point during an EHC needs assessment and then during the review decisions for an EHCP.

We draft plans and make decisions about the education provision required in an EHCP. We also work with schools, families, and other professionals to find the most suitable places for children and young people with SEND to learn.

We consider the recommendations made following an EHCP review meeting, again working with schools, families, and other professionals to make any amendments to the EHCP.

SEND area co-ordinator

We work with schools, colleges and other professionals in health and care to place and monitor children and young people in education.

We ensure that schools have the information and reports provided abut children in their schools and supporting them in issues raised about school provision.

We liaise closely with the area education officers and area education commissioning officers to provide support.

SEND assessment co-ordinator

We make sure children and young people go through the assessment and reviews as smoothly as possible and support the rest of the team in completing tasks on time. Our work involves chasing information and working with professionals across education, care, and health.

Who does what and where?

The EHC Needs Assessment Team develop the plan

The Exeter, Mid and South Devon team covers postcodes starting EX1-EX7, TQ1-14, PL5-PL19

If you need to contact this team please email :

The East and North Devon team covers postcodes starting EX8-EX23, EX31-EX39

If you need to contact this team please email :

The Maintenance and Review Team look after the EHCP

  • The North Devon team covers postcodes starting EX18-EX23, EX31-EX39
  • The East Devon team covers postcodes starting EX8-EX17, EX24, DT7, TA21-22
  • The Mid Devon team covers postcodes starting EX1-EX7, TQ14
  • The South Devon team covers postcodes starting PL5-PL9, PL15-16, PL19-PL21, TQ2-TQ13

If you need to contact these teams please email:

Please remember that you can find out the contact details of the case officer and also key information about your case, by logging into the EHC Hub.

Other roles in the SEN Team

SEN data and resource

We manage top up funding for EHCP into mainstream schools, colleges, and special schools as well as budget monitoring of the High Needs Block.

We also monitor the data on EHC Plans and assessments, providing statutory returns to central government each year and manage the development of the SEN database that holds records of all our EHCPs.

Quality, planning and contracts

We manage the quality assurance of the independent schools and colleges in which the SEN team place children and young people. This involves ensuring there are legal contracts in place to protect the rights of children and families as the SEN regulations intended.

The quality of EHCPs is also our responsibility and includes working with health and care to improve the standards of the professional advice and reports that contribute to these statutory documents.

Tribunal and mediation

We will always try to resolve issues and concerns in assessments and reviews but sometimes we cannot reach an agreement about the plan and this may involve an appeal that is managed by the tribunal and mediation officers. They will seek to reach a resolution without the need for a hearing but for a small number of cases we do reach that point.

Our Tribunal Officers are:

SEND Tribunals and Mediation Managers

Our SEND tribunals and mediation managers will lead on:

  • Local Authority tribunals and mediation
  • Guidance for the SEN 0-25 team on legal processes

If you need to contact them please email:

SEND Service Managers

Send service managers will lead in a number of areas including:

  • Management of staff within the EHC Needs Assessment and Maintenance and Review Teams.
  • Special schools placements and quality assurance.
  • EHC assessment and review processes including guidance and communication.
  • Independent schools, contracting and quality assurance
  • Further education colleges, guidance, and quality assurance
  • Post-19 communications and processes