A privacy notice tells you how we use your personal data, so you know what happens when you give it to us.

Who are we?

We are Devon County Council and we offer lots of services to people who live in Devon. Our Early Help and MASH Team receive all requests for help and support and safeguarding concerns from across Devon.

Personal data? What’s that?

Anything that can identify you is your personal data. This might be things like your name or a photo of you, but also things like your address. Sometimes we have to use data about crimes or breaking the law.

Why do you need my personal data?

The main reason we need to use your personal data is to know who you are, what extra support you might need and what we can do to keep you safe.

So, can you use my personal data for anything?

Just because we have your personal data, it doesn’t mean we can do what we want with it, we have to follow some rules. Sometimes we have to ask you if we can use it and if you say no then we can’t.

If we are using any of your data we make sure we are following all the rules, which are all on our Early help and MASH privacy notice for adults.

Can anyone else see my personal data?

Sometimes so we can get help and support to you we have to share your personal data. We may need to share your data with your school, doctor, or family if they are helping you, or with the police.

How long do you keep my personal data?

We will only keep your personal data for as long as we need it and sometimes this might be for years.

There are times when we have to follow rules about how long we can keep your personal data. You can read about this in our record retention rules.

Who makes sure you follow all the rules?

We have someone at the Council called our Data Protection Officer, and their job is to protect your data. This means they make sure we are following all the rules and your data is safe. If they see something wrong they tell us how we can fix it.

You can email or write to our Data Protection Officer if you are worried about what we do with your personal data:

Data Protection Officer
Devon County Council
County Hall
Topsham Road
Exeter
EX2 4QD

You can also send an email to keepdevonsdatasafe@devon.gov.uk.

There is a business whose job it is to make sure we follow the rules, you can also email or write to them:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email casework@ico.org.uk.

If you want to, you can download and print a PDF version of this privacy notice.