We’re ranked fourth out of 152 county councils and unitary authorities for the proportion of people who access adult social care services surveyed who are satisfied with their care and support.
The Adult Social Care Outcomes Framework (ASCOF), England 2023-24 measures how well care and support services achieve the outcomes that matter most to people. The ASCOF is used both locally and nationally to set priorities for care and support, measure progress and strengthen transparency and accountability.
Devon’s performance on levels of satisfaction is testament to the many providers that we commission services from and all the other organisations in our communities and unpaid carers who contribute to people’s care and support. More than 80 per cent of the 483 regulated adult social care providers in Devon are rated Good or Outstanding by the Care Quality Commission, a consistently greater proportion than is typical nationally, regionally or in similar areas.
That shows just how skilled and dedicated the 28,000 strong workforce in the adult social care sector in Devon is. In recent years international recruits to the caring workforce have made a significant and positive impact, bringing diversity and improving the availability of care, working alongside their established colleagues many of whom have been working in the sector for many years.