Working together to support families in Devon

  • About family hubs

    Find out more about what family hubs are and who they are for.

  • Support for parents and carers

    Community support services for parents and carers.

  • Contact family hubs

    Submit a request for support or call our information line.

  • Accessing the service

    The service has moved to a single session approach, where families can receive immediate support and advice in a single session.

  • Our vision

    Increasing support for families and ensuring families can access support within their local communities and in ways that are flexible.

More advice and support

  • Support for young people

    Health services, information and advice for young people in Devon.

  • Early help

    Find out more about what early help is and how you can get help (Devon Safeguarding Children Partnership website).

  • Report a child safety concern

    How to report a concern about the safety or wellbeing of a child or young person (Devon Safeguarding Children Partnership website).

Frequently asked questions

More about how the family hubs service has changed

  • Will the group I go to still be available?

    Some group sessions that are currently delivered in family hub locations will change, with families who have complex needs being referred to other community-based services through the new system from April 2025.

    However, while the service moves in-house to DCC, families will still be able to receive support with:

    • requests for support
    • the Household Support Fund
    • continuing access to existing groups run by the community where these continue to be run
    • continuing groups such as Step by Step and Lets Talk, Read and Play
    • parental conflict programme
    • locality triage
  • Will I still need to go to a community centre to access support?

    Family hubs are a community-based service and over time you will see more and more local settings advertising family hub services. We also have our own dedicated family hub buildings, and you are welcome to drop-in when they are open:

    Exeter and East

    • Chestnut Nursery School, 3 Magnolia Avenue, Exeter, EX2 6DJ.

    North and Mid

    • Ilfracombe Family Hub, Marlborough Road, Ilfracombe, EX34 8JL.
    • Bideford Bay Family Hub, Victoria Park, Kingsley Road, Bideford, EX39 2QQ.

    South and West

    • Newton Abbott Family Hub, Coronation Road, Newton Abbott, TQ12 1TX.
    • South Hams Family Hub, Daisy Play Centre, Pathfields, Totnes, TQ9 5TZ.
  • What if I have any questions?

    If you have any questions about the family hubs service you can still contact us on the family hubs advice line. Telephone 0800 538 5458 (Monday to Friday, 10 am to 4 pm).