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Get help to find childcare

If you are having problems finding the childcare you need, our childcare brokerage service may be able to help. We can advise, search and sometimes liaise with childcare providers on your behalf, to help you find the childcare you need. This support is available to parents and carers who have searched Pinpoint for suitable childcare without success, and parents and carers who find it difficult to negotiate the system themselves.

Contact us

Complete our online form

You can contact us by calling 01392 383000 and ask for Early Years and Childcare Service or emailing


  • you live in a small rural community where there is no childcare
  • you need childcare for weekends or evenings
  • you don’t find it easy to contact the childcarers for yourself
  • your child has an additional need
  • the available childcare is full.

If you contact us, we will ask you:

  • about your childcare needs
  • the age of the child(ren) you need childcare for and where you need it
  • whether you or your children have any particular needs or difficulties
  • what you have tried so far.

We can:

  • explain the childcare system, the Early Years Entitlement and 2-year-old funding
  • supply complete and up to date lists of childcarers in your area
  • suggest options you might not know about
  • provide information on paying for childcare, and tips on choosing and arranging your childcare
  • contact childcarers on your behalf to check for vacancies.

We have a duty to ensure there is enough childcare to meet parent’s needs.

Search for your childcare on Pinpoint