Privacy notice for traffic regulation orders

Who is collecting and using your personal data?

Devon County Council will act as a ‘data controller’ for any personal data that you provide to us.  As such, we will ensure that the data you give us is processed in line with our organisation’s data protection policies and in line with your rights under the Data Protection Act 2018 and the EU General Data Protection Regulations.

Should you wish to find out more about Devon County Council’s data protection policies please contact our Data Protection Officer.

Please note that failure to provide your personal data may make it difficult for us to respond to any objections you may have.

Why are we collecting your personal data?

We are collecting your personal data for the following purposes:

  • To receive comments on traffic restrictions including speed limits, on-street parking and one-way streets.
  • To analyse the received comments as part of the decision making process (which may include reporting to committee).
  • To enable a formal response to be sent in accordance with the statutory process.
  • To address specific traffic congestion or quality of life issues.

We rely upon the following laws to process your personal data:

  • Article 6(1)(c) – processing is necessary for compliance with a legal obligation to which the controller is subject (that legal obligation being compliance with Section 7(c) of the Local Authorities’ Traffic Orders (Procedure) (England and Wales) Regulations 1996).
  • Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (this being executing our obligations as a Highway Authority).

Who will we share your personal data with?

To deliver services to you, may be necessary for us to share your personal data with the following organisations / partners:

  • District, town and parish councils.

How long will we hold your personal data?

Devon County Council will retain your personal data for only as long as is necessary, and in line with our organisation’s record retention schedules.

Automated decisions

No automated decisions are made using the personal data you provide for the above purpose.

Exercising your rights

Under the Data Protection Act 2018 and the EU General Data Protection Regulations you have the following rights:

  • The right of access to your own personal data.
  • The right to request rectification or deletion of your personal data.
  • The right to object to the processing of your personal data.
  • The right to request a copy of the information you provide us in machine readable format.
  • The right to withdraw your consent to any processing that is solely reliant upon your consent.

Should you wish to exercise any of your rights, you should contact the Data Protection Officer.

Your right to complain

If you wish to complain about the way that your personal data has been handled by Devon County Council, you should write to the Data Protection Officer and clearly outline your case. Your complaint will then be investigated in accordance with the Council’s customer feedback procedure. If you remain dissatisfied with the way your personal data has been handled, you may refer the matter to the Information Commissioner’s Office whose contact details are below:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email:casework@ico.org.uk