Privacy Notice for the Community Based Lateral Flow Testing Service

Who is collecting and using your personal data?

Devon County Council (DCC) is collecting and or processing your personal data as a Data Controller under Data Protection Legislation and our ICO registration number is Z6475582.  This privacy notice concerns the processing of personal data that takes place by Devon County Council for the purposes of undertaking Community Based Lateral Flow (Coronavirus) testing.

This notice explains what information we collect, why we collect it and how we keep it secure. It also explains your rights and our legal obligation. Should you wish to find out more about Devon County Council’s data protection policies please contact our Data Protection Officer.

We will notify you of any changes to this privacy notice

This privacy notice was last updated 18/01/2021. If we use your personal data for any new purposes, updates will be made to the policy information and changes communicated, where necessary in accordance with current data protection legislation.  Any queries relating to this privacy notice please contact the Data Protection Officer.

What information are we processing?

We may collect, store or otherwise process information about you which may include:

We are collecting

  • your name
  • your DOB
  • your address
  • your phone number
  • your email
  • your test reason
  • your ethnicity
  • the nature of your work/occupation

Purpose of collecting or processing your personal data

To book an appointment for local community testing for COVID-19

The legal basis for us collecting your personal data

We are using the information you give us to facilitate your request for a Lateral Flow Test for coronavirus. You can withdraw your consent at any time by contacting

The information we collect will be used to book your appointment date/time/slot and to provide you with that information; it may also be used to support our COVID-19 response planning.

When you have a test, your results will be uploaded directly into the national test and trace system. Your results will be provided by text or email, whichever you provide when you register at the site. A positive test result may trigger contact from a contact tracing team.  More information about how the national Test and Trace service will use your personal data is available from the National Test and Trace Privacy Notice.

We will not use the information for any other purpose than set out in this privacy notice and will not disclose to a third party i.e. other companies or individuals, unless we are required to do so by law for the prevention of crime and detection of fraud, or, in some circumstances, when we feel that you or others are at risk.

Where we are collecting personal data about you for the provision of one of the purposes outlined in this privacy notice, we rely upon

Personal data that is collected for any of the purposes outlined in this notice is never used for direct marketing purposes and is not sold on to any other third parties.

Recipients or categories of recipients that we may share your personal data with

Devon County Council does not intend to share the personal data you supply to us with any third-party organisations.  However, if we feel that it is necessary to share your personal data with professionals to ensure you or someone you work with is safeguarded from harm, we rely upon the provisions of the Safeguarding Vulnerable Groups Act 2006 and Children Act 1989 & 2004.  If it is necessary to share medical or social care information for these purposes, we rely upon article 9(2)(h) of the General Data Protection Regulation (information necessary for medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems).

We may also share information to enable us to comply with court orders and other legal obligations.  If this is necessary, we will only share the minimum amount of personal data needed for this purpose.

We will keep the information you give us in the Devon County Council secure booking system and we will make sure it can only be accessed by authorised staff who require access to this data for the purposes of administering your request for a coronavirus Lateral Flow Test.

International transfers

Devon County Council does not intend to transfer your personal data to countries outside of the scope of UK data protection laws.

How long will we hold your personal data?

Devon County Council will retain your personal data for 6 years after which, it will be securely disposed of.

Your data protection rights

Under Data Protection Legislation, you have the right to obtain a copy of their personal records held by us, this is called a Subject Access Request (SAR).

Details of how to make a request can be found here.

Further details on your rights under data protection legislation and how to exercise them, are available here.


If you have any comments, queries or complaints about this privacy notice or the processing of your personal data please contact our Data Protection Officer.

Alternatively, if you are not happy with the way that DCC is handling your personal data, you are entitled to appeal to the Information Commissioners Office (ICO). The Information Commissioners Office enforces and oversees the Data Protection Regulations.

Contact details are below:

Information Commissioner’s Office
Wycliffe House
Water Lane


Automated decisions

No personal data that is processed for any of the purposes listed within this privacy notice will be the subject of automated decisions.