Who is collecting and using your personal data?
Devon County Council will act as a ‘data controller’ for any personal data that you provide to us. As such, we will ensure that the data you give us is processed in line with our organisation’s data protection policies and in line with your rights under the Data Protection Act 2018 and the EU General Data Protection Regulations.
Should you wish to find out more about Devon County Council’s data protection policies please contact our Data Protection Officer.
Please note that failure to provide your personal data may make it difficult for us to take effective action when a child is reported missing.
Why are we collecting your personal data?
We are collecting your personal data for the following purposes:
- To enable prompt action to be taken when a child is reported missing.
- To carry out return home interviews.
We rely upon the following laws to process your personal data:
- Statutory Guidance on Children Who Go Missing or Who Run Away From Care 2014.
Who will we share your personal data with?
To deliver services to you, may be necessary for us to share your personal data with the following organisations/partners:
- Devon and Cornwall Police.
- District Councils – housing departments.
- Drug and Alcohol Services.
- Health organisations.
- Youth services.
How long will we hold your personal data?
We will retain your personal data for only as long as is necessary, normally as long as the retention period for the main case file record, and in line with our organisation’s record retention schedules.
No automated decisions are taken using the personal data provided as part of Missing Children procedures.
Exercising your rights
Under the Data Protection Act 2017 and the EU General Data Protection Regulations you have the following rights:
- The right of access to your own personal data.
- The right to request rectification or deletion of your personal data.
- The right to object to the processing of your personal data.
- The right to request a copy of the information you provide us in machine readable format.
- The right to withdraw your consent to any processing that is solely reliant upon your consent.
Should you wish to exercise any of your rights, you should contact the Data Protection Officer.
Your right to complain
If you wish to complain about the way that your personal data has been handled by Devon County Council, you should write to the Data Protection Officer and clearly outline your case. Your complaint will then be investigated in accordance with the Council’s customer feedback procedure. If you remain dissatisfied with the way your personal data has been handled, you may refer the matter to the Information Commissioner’s Office whose contact details are below:
Information Commissioner’s Office
Changes to how we may process your personal data during the COVID-19 crisis
During the COVID-19 pandemic, it may be necessary for Devon County Council to change the way that we process your personal data, to ensure we can protect public health and deliver essential services to you and the public during this crisis. For more information read our COVID-19 privacy notice.