Privacy notice for highway licences

Who is collecting and using your personal data?

Devon County Council will act as a ‘data controller’ for any personal data that you provide to us. As such, we will ensure that the data you give us is processed in line with our organisation’s data protection policies and in line with your rights under the Data Protection Act 2018 and the EU General Data Protection Regulations.

Should you wish to find out more about Devon County Council’s data protection policies please contact our Data Protection Officer.

Please note that failure to provide your personal data may make it difficult for us to process your licence application.

Why are we collecting your personal data?

We are collecting your personal data for the following purposes:

  •  To process and issue highway licences

We rely upon the following laws to process your personal data:

  • Highways Act 1980
  • New Roads and Street Works Act 1991
  • Road Traffic Regulation Act 1984

Who will we share your personal data with?

To enable us to process licence application’s it may be necessary to share your personal data with one or more of the following:

  • Contractors
  • County Councillors
  • Department of Transport
  • The Emergency Services
  • Local Authorities
  • Adjacent Highway Authorities
  • Environment Agency
  • Health and Safety Executive
  • Public Transport Operators
  • Town and parish councils.

In order to process Temporary Traffic Regulation Orders (TTRO) applications we will publish agreed emergency contact details in the local papers, on roadworks.org and/or on DCC webpages.

How long will we hold your personal data?

Devon County Council will retain your personal data for only as long as is necessary, and in line with our organisation’s record retention schedules.

Automated decisions

No automated decisions are made using the personal data you supply to us for the above purposes.

Exercising your rights

Under the Data Protection Act 2018 and the EU General Data Protection Regulations you have the following rights:

  • The right of access to your own personal data.
  • The right to request rectification or deletion of your personal data.
  • The right to object to the processing of your personal data.
  • The right to request a copy of the information you provide us in machine readable format.
  • The right to withdraw your consent to any processing that is solely reliant upon your consent.

Should you wish to exercise your rights, you should contact the Data Protection Officer.

Your right to complain

In the event that you wish to complain about the way that your personal data has been handled by Devon County Council, you should write to the Data Protection Officer and clearly outline your case. Your complaint will then be investigated in accordance with the Council’s customer feedback procedure. If you remain dissatisfied with the way your personal data has been handled, you may refer the matter to the Information Commissioner’s Office whose contact details are below:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email:casework@ico.org.uk