Who is collecting and using your personal data?
Devon County Council will act as a ‘data controller’ for any personal data that you provide to us. As such, we will ensure that the data you give us is processed in line with our organisation’s data protection policies and in line with your rights under the EU General Data Protection Regulations and associated data protection laws currently applicable in the UK.
Should you wish to find out more about Devon County Council’s data protection policies please contact our Data Protection Officer.
Please note that failure to provide your personal data may make it difficult for us to provide the necessary advice and support.
Why are we collecting your personal data?
We are collecting your personal data for the following purposes:
- To identify extra needs for children and families.
- To help prevent situations from getting more difficult for children and young people.
- To help prevent further problems in the future.
We rely upon the following laws to process your personal data:
- The Education Act 2011.
Who will we share your personal data with?
In order to deliver services to you, may be necessary for us to share your personal data with the following organisations/partners:
- The child’s parent or the young person.
- Local Authority Officers responsible for inclusion within schools.
- Where a child or young person is registered at a school, the headteacher (or equivalent).
- Where the person attends a post – 16 institutions, the principle (or equivalent).
How long will we hold your personal data?
We will retain your personal data for only as long as is necessary, and in line with our organisation’s record retention schedules.
No automated decisions are taken using personal data provided as part of Early Help Proceedings.
Exercising your rights
Under the Data Protection Act 2018 and the EU General Data Protection Regulations you have the following rights:
- The right of access to your own personal data.
- The right to request rectification or deletion of your personal data.
- The right to object to the processing of your personal data.
- The right to request a copy of the information you provide us in machine readable format.
- The right to withdraw your consent to any processing that is solely reliant upon your consent.
Should you wish to exercise any of your rights, you should contact the Data Protection Officer.
Your right to complain
In the event that you wish to complain about the way that your personal data has been handled by Devon County Council, you should write to the Data Protection Officer and clearly outline your case. Your complaint will then be investigated in accordance with the Council’s customer feedback procedure. If you remain dissatisfied with the way your personal data has been handled, you may refer the matter to the Information Commissioner’s Office whose contact details are below:
Information Commissioner’s Office
Changes to how we may process your personal data during the COVID-19 crisis
During the COVID-19 pandemic, it may be necessary for Devon County Council to change the way that we process your personal data, to ensure we can protect public health and deliver essential services to you and the public during this crisis. For more information read our COVID-19 privacy notice.