Privacy notice for Heart of the South West COVID-19 research

Who is collecting and using your personal data?

Devon County Council (DCC) is the Data Controller under Data Protection Legislation for any personal data that is processed for any of the purposes outlined in this privacy notice. Our ICO registration number is Z6475582.

This notice explains what information we collect, why we collect it and how we keep it secure. It also explains your rights and our legal obligation. Should you wish to find out more about the Council’s data protection policies please contact our Data Protection Officer.

We will notify you of any changes to this privacy notice

This privacy notice was last updated 24/03/2020. If we use your personal data for any new purposes, updates will be made to the policy information and changes communicated, where necessary in accordance with current data protection legislation. Any queries relating to this privacy notice please contact the Data Protection Officer.

How we will collect your personal data

Information that we collect from you will be obtained via research activities that may involve paper and online surveys, through telephone calls or directly via face-to-face contact where appropriate. The council only uses IT systems for these purposes which are supplied under a contract and where the security has been assessed. For more details about the council’s security arrangements please visit

What information do we collect?

Access to unique business identifiers will only be provided to stakeholders when necessary. Unique business identifiers may include:

  • business name
  • address
  • contact details
  • companies house registration numbers

Why we collect and use your personal data

We are collecting your personal data for the following purposes:

  • To understand the impact the coronavirus has had on businesses across the Heart of the South West LEP area.
  • To monitor the change in your organisation to inform future programmes.
  • To better understand your business needs and barriers or challenges.
  • To inform existing and future business support programmes and engagement activities.
  • Where your consent is given, to contact you in future about business support and development opportunities and potential funding opportunities you may wish to access.

Personal data that is collected for any of the purposes outlined in this notice is never used for direct marketing purposes and is not sold on to any other third parties. Any reports published regarding this research and its findings may be publicly available. All businesses/participants will be anonymised in reports unless they have given permission for their personal data to be included.

The legal basis for us collecting your personal data

Where we are collecting personal data about you for the provision of one of the services outlined in this privacy notice, we rely upon the following lawful conditions for processing outlined in the General Data Protection Regulation (GDPR);

  • Article 6(1)(e) – processing for the purposes of delivering a public task carried out in the public interest.

If we consider that it is necessary to share personal data that we have collected for the purposes of protecting the population from the risks associated with Covid-19 (Coronavirus) we may also rely upon the lawful condition for processing outlined below;

  • Article 6(1)(d) – processing which is necessary to protect someone from harm.

Should we be required to process or share medical information for the purpose outlined above, the council will rely upon the lawful condition for processing outlined below;

  • Article 9(2)(i) – processing is necessary for reasons of public interest in the area of public health

Who will we share your personal data with?

To inform and deliver appropriate services to you and the wider region it may be necessary for us to share your personal data with key business support stakeholders such as:

  • central government agencies, for example, the Department for Business, Energy and Industrial Strategy
  • other local authorities, for example, Somerset County Council, district councils
  • organisations who may be subcontracted to collect or analyse data or provide support services to businesses
  • Devon, Somerset and Torbay Trading Standards Business Support Service
  • other business support and advice providers in Devon

If we feel that it is necessary to share your personal data with professionals to ensure you or someone you work with is safeguarded from harm, we rely upon the provisions of the Safeguarding Vulnerable Groups Act 2006 and Children Act 1989 & 2004.  Where it is necessary to share medical or social care information for these purposes, we rely upon article 9(2)(h) of the General Data Protection Regulation (information necessary for medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems).

We may also need to share some personal data about you so that we can support third party organisations to discharge their regulatory requirements. This includes organisations such as;

  • The data protection regulator (the Information Commissioner’s Office)
  • The Care Quality Commission

We may also share information to enable us to comply with court orders and other legal obligations.  If this is necessary, we will only share the minimum amount of personal data needed for this purpose

How long will we hold your personal data?

We will retain your personal data for six years (plus the current year).

Your data protection rights

Under Data Protection Legislation, you have the right to obtain a copy of their personal records held by us, this is called a Subject Access Request (SAR).

International transfers

DCC does not intend to transfer any personal data provided to us for any of the purposes listed in this notice, to any countries outside of the territorial scope of UK data protection legislation.


If you have any comments, queries or complaints about this privacy notice or the processing of your personal data please contact our Data Protection Officer.

Alternatively, if you are not happy with the way that DCC is handling your personal data, you are entitled to appeal to the Information Commissioners Office (ICO). The Information Commissioners Office enforces and oversees the Data Protection Regulations.

Information Commissioner’s Office
Wycliffe House
Water Lane


Automated decisions

No personal data that has been supplied for any of the purposes listed in this notice, will be subject to automated decisions that might affect living individuals.