Operating times may be reduced over the upcoming festive break, but support is still available.
Devon’s SEND Statutory Team customer service line is open for general enquires on Monday 23 and Tuesday 24 December before closing until Tuesday 2 January 2025. If you wish to email, the address is educate.specialeducationcommunications-mailbox@devon.gov.uk. General information can be found on Devon’s SEND Local Offer website.
Children and Family Health Devon’s (CFHD) Single Point of Access Team can be contacted by phoning 0330 0245 321 or emailing CFHD.DevonSPA@nhs.net between 9am and 5pm, Monday to Friday, except for Christmas Day, Boxing Day and New Years Day. Please visit their website for urgent help information.
The Devon Information Advice and Support (DiAS) enquiry line is usually open between 10am and 3pm, Monday to Friday. Over Christmas it’s open on Monday 23 December and Tuesday 24 December 2024 before closing until Tuesday 2 January 2025.
Action for Children’s Devon Family Hubs Advice and Guidance Line is open from 10am until 4pm Monday to Friday, except on Tuesday 24, Friday 27, Monday 30 and Tuesday 31 December when it will close at 3pm.
Mind’s helplines provide information and support by phone and email. It is open Monday to Friday from 10am until 6pm, but will be closed on Wednesday 25 Decemberand Thursday 26 December 2024, and Wednesday 1 January 2025.
The following organisations are available 24 hours a day, 7 days a week, including over Christmas.
- Childline
- Samaritans
- Shout textline: for help text SHOUT to 85258
- NHS 111