We’re no longer using Egress to send emails to families about Education Health and Care Plans (EHCPs). It’s because parents and carers have said that using the Egress system makes life difficult.
It means that now parents and carers will be able to open emails related to an EHCP in the same way as for any other email that is received. You’ll be able to open them, view and forward the contents without logging in to Egress or any other similar service.
We’ll update you on how it’s going in April 2025. In the meantime, please always send your emails to educate.specialeducationcommunications-mailbox@devon.gov.uk if you want to contact the SEND Statutory Team. Please include an EHC Hub reference number in the subject line so that your message can automatically be redirected to the right person.