Skip to content

Continuing improvements within our SEND Statutory Service


Adult working with child

Earlier this year we told you about the next steps in our work to improve our systems to help our SEND Statutory Team progress EHCP requests and reviews more consistently and efficiently. Recently we’ve been focussing on understanding what exactly needs improving in relation to EHCP reviews so that we can design a digital system that works well.

So far, we’ve identified that we need a system that can better support schools (who are responsible for leading most review activity), identify schools that completing good reviews and support schools to improve with the right tools and training. We will also be able to improve the quality of EHCPs, understand the EHCPs that haven’t been amended over longer periods of time and ensure good quality information is available to support when decisions are being made.

We also want to automate some of the more time-consuming manual tasks, such as notifying schools or other settings when EHCP reviews are approaching, and to support with good communication through the steps of the EHCP review process, to allow more efficient use of the team’s time.

These improvements are all ‘behind the scenes’, so there will no change to how families use the Hub. We’ll continue to keep you updated about our progress with this project and the improvements we’re making to our digital systems, in future editions of this newsletter.