You might have heard us mention the “Four Cornerstones” before. They’re really important to the SEND Partnership because they represent a commitment to how the council and NHS work with families.
In simple terms, they’re four principles we try to follow every time we support you. They help us make sure services feel better for families.
Whenever we work with you, we will ask ourselves:
- Do you feel welcomed and cared about?
- Do you feel valued and included?
- Are we communicating clearly, on time, and in a helpful way?
- Are we working in partnership with you and other services to plan and set goals?
That’s what the Four Cornerstones are all about—making sure you feel respected, listened to, and involved.
These four principles aren’t just ours—they’re used by many councils across the country because parents and carers said they make a real difference.
When these principles become the normal way of working, families know what to expect. It leads to better relationships and better services. And we want to get better.
We would like to work with you to improve our way of working. There are opportunities to coproduce various changes which you can get involved with. The Parent Carer Forum Devon has information on their website: Get Involved – Parent Carer Forum Devon.
Please take a look and get in touch using the link on their page to get involved – we would like to work in partnership with you.