Care providers
-
Relationships and sexuality in adult social care services
Guidance for CQC inspection staff and registered adult social care providers
-
Ombudsman issues good practice guide for care providers
The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some Continue reading…