Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Residential and nursing care homes
Sign up for the latest email newsletter from the PEN
Support for Residential and nursing care homes
Adult oral health in care homes toolkit
7 December 2020
Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.
COVID Oximetry@home service
7 December 2020
CO@h is a service for adults likely to experience worsening or life-threatening hypoxia (low oxygen levels in blood) and it is available for people in care homes and their own homes. This information contains a quick reference guide and monitoring log sheet.
Winter Plan
13 November 2020
Devon County Council’s Adult Social Care Winter Plan has been sent to the Department for Health and Social Care. Thank you to those providers who helped us develop it.
The flu vaccination toolkit for care homes
18 September 2020
Flu and flu vaccination 2020/21: A toolkit for care homes.
Winter Readiness Toolkit
14 September 2020
The NHS England and NHS Improvement South West tool kit is designed to help care homes and other residential care settings plan and prepare for winter infections and outbreaks, and this year’s kit contains new COVID-19 resources, as well as redesigned resources on flu / other respiratory infections and viral gastroenteritis.
Infection, Prevention and Control (IPC) Compliance Assessment Tool
21 August 2020
This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.
Supporting people with their money
17 August 2020
Having money and having access and control over money is a key element that enables people to live with dignity and security. Most people are able to maintain control over their own money and are able to make choices about how they spend their money. However, many people who receive support and care do not Continue reading…
Infection Control Audit Tools
17 August 2020
Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…
Care Plan template and completed example Care Plan
17 August 2020
The Care Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Please also see worked example Care Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…
Discounts for carers
5 December 2019
All care workers, including unpaid voluntary carers, can access Discounts for carers. The discounts include everything from department stores to restaurants, holiday parks to broadband. Please promote this widely to ensure your staff can benefit from these discounts.
Reminder for all staff in the use of hoists
21 October 2019
Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…
Expanding and improving regular breaks for carers – New Guidance
21 October 2019
Social Care Institute for Excellence (SCIE) and Carers UK have launched new guidance on providing and commissioning carers’ breaks, plus advice and information for carers on how to get a break. Research by Carers UK shows 46 per cent of unpaid carers were unable to get a break in the last five years, even though Continue reading…
Ombudsman issues good practice guide for care providers
21 July 2019
The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some Continue reading…
January 2021
Free Digital Skills training programme for new and existing care staff
New and existing health and social care staff in Devon and Somerset are now able to register for a free 12-week training programme, starting in January. Boost your career, enhance your employability, gain new confidence and motivation. This is an opportunity for care staff to invest in their digital skills. The programme has been designed to help you to become fluent with digital tools, enhancing the amazing work that you do. Find our more and register.